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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 227 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop as a highly portable device with outstanding battery life and top-notch build quality. The touchscreen and color options are also well-received. While the laptop generally offers snappy performance, some users have reported occasional lag due to the Copilot feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 227 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Its light weight. Great choice for school.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my college student. Very slim and practical to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve mostly used apple products but honestly I love this laptop just on how smooth it runs. The only thing for me is figuring out how to get military sites to function properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great so far. My daughter has had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was an excellent choice. It was a graduation gift to my niece and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much more than my Imac! Excited to use it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! Touch screen is just wonderful and it’s sleek and looks really great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Laptop Co Pilot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is efficient, works well and easy to start up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is super fast, it has help tremendously on completing my school assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Overall PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, excellent build and performance overall. Four star rating due to display brightness being a bit dimmer than expectations at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop with amazing upgrades. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this to use for college and loves it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat product. Light weight and very user friendly. Great to use Windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy use for college, very AI, easy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small But Powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Handles my adobe suite apps without any issues, especially adobe illustrator. Adobe apps forever running slow on laptops but not this one! Great price and great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for basic office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all needs for basic knowledge worker activity. Easily handles spreadsheets, powerpoint, and word processing. The small screen is great for travel, but I added an external monitor for work from home. Co-pilot is a weak application, and I wouldn't put much value on its inclusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy using set up, nice color, small and durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop up ads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product with one exception. Pop up ads are impossible to remove except by turning off the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    College use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light not heavy to carry around making it great for college

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, great screen with a fourteen inch screen

    I would recommend this to a friend