Customer Ratings & Reviews

I bought this for my stepdaughter who is starting college. She says she likes it.

Love it. I would recommend this to a friend. Love the mouse pad.

Great computer for the price. Bought the bundle with mouse

I love the features and all the things I can do for school

really good...............................................

Very bad choice. Never recommend! Had a hard time from the first day.

its almost incredulous that you can purchase two surface computers and have them both have issues with the motherboard. On the second purchase all data was lost, its almost as if the entire lot of surface computers is suffering from a manufacturing defect worthy of recall. I would not recommend this product to anyone.

Wish I had done more homework. You cannot us Google Chrome on this laptop. If that is important to you, DONT BUY IT.

The Surface Laptop is a well designed laptop. The screen is sharp, the keyboard has a lot of travel, and it looks very premium. The alcantara material on the computer where you rest your palms feel weird but it's okay overall. However, there are a few problems. First of all, the CPU, ram, and storage are soldered onto the computer. This means that when your computer slows down and you're looking for an upgrade, you need to buy a completely new one. Second of all, if you damage any part of the computer, you won't be able to repair it yourself. Accessing it will require you to destroy the alcantara. When you get inside of it, you have to take almost everything apart to replace what you need to replace. I also heard that the battery is very difficult to place, and it is one of the parts that will definitely degrade over time. Third of all, the 128GB SSD, atleast, is very slow. In fact, it's almost as slow as a 7200 rpm hard drive. Of course, as you fill a hard drive up, it will slow down a lot. However, 128GB is very little. The laptop comes with about 45 Wh battery, which is 10 less than the base Macbook Pro "13 (2016/7) and 25 less than the Surface Book. And you can get a base Surface book with more ram for about the same price (as of now) on a website named after a rainforest. So no, don't get it.

Great laptop, performance and style. 6 years later, specs are still being offered and are still relevant to today's buyers.

The packaging was very nice. You can feel the laptop is built from quality materials, feels very nice in the hand. Love how you can open it with one hand, no need to hold the base down to do so. Upgrading from Windows 10s to 10 Pro took maybe 3 minutes (depends on your internet connection). Boots up in about 5 seconds. Display is fantastic. One complaint, the price. $1000 for 4gb ram and a 128 gb SSD seems like way too much.

* Build quality is amazing (Aluminum Body) * Great colors, my favorite is Burgundy * Keyboard is the nicest laptop keyboard I have tried - very refreshing after I had to use the Macbook Pro's keyboard for the past 2 years * Bonus points for being unique and not just another mac

I wanted a laptop for college, and this is everything I wanted, lightweight, crisp picture, strong specs. The only thing I’m not sure is the Windows 10 S, I tried to install Google Chrome, it won’t allow me... can I upgrade to 10 pro ?

This is a good, fast, portable laptop, but if you are strapped for cash, there are many good alternatives which offer the same features or more, and honestly there is nothing this laptop will not offer any special features to win you over , plus the I/O on this laptop could be better, such as providing at least one USB C/Thunderbolt port instead of a mini display port, and i am worried of how the alcantara will stay clean after some time, also Windows 10S is not good, immediatly upgrade to 10

The laptop is great. It is a best alternative for tablet. Its been a long time I bought this laptop and it is still running good with great performance. I would recommend to buy a high configuration if you have to use this laptop for work.

I loved this the first time I got it about 3 months ago and after about 1 month I had to return because the facial recognition feature didn't recognize me and had no access to restore settings. So I went without a smaller computer for a couple of months, but missed having access, so I figured I'll try again....this time I didn't do facial recognition, I just used password. I've had for about a week and the same thing happened. Since I can't even sign in at all, I have no way to get to the settings ....freaking frustrating. I'll be returning this tomorrow...there will be no third times a charm.

I bought this computer for my son who is in college. Worked fine for 2 months, now he has an issue with the screen going black. He has to hook up to another monitor to see his screen. He tried the Microsoft helpdesk, they were useless.

sure its lightweight and beautiful but not durable. Sadly i spilled coffee onto the keyboard after about a month of owning this computer and a few keys stopped working. Microsoft's recommendation was to throw it out and buy a new one. Really? Not helpful and very wasteful. I have owned dell's and thinkpad's before and also spilled coffee on those without any issues (yes i am clumsy). if you want durability, get a different brand.

It might be worth 2 stars, but not for $2K. I've had it for 3 months and the screen is discoloring in places, the keys fall of and crumble, and it regularly gets viruses (when I dont download anything) despite my having purchased the 3 years of protection from Best Buy and having had it installed. Last time I took it in they told me it would take 3 weeks to get back! I'm a law student, I didn't have 3 minutes. Now its having the same breakdown where I cannot store documents because disk space is full so I have to take it in again. I can definitely take another 3 week long break from law school. No big deal... if you're buying this because you're a new tech enthusiast and will not need to rely on this in anyway go for it, but if not, please do buy buy this thing!