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  • Angle. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

Model:
DAG-00001
SKU:
5855908
Highly rated by customers for:
Your price for this item is $1,043.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 999 reviews
  • Pros mentioned:
    Touchscreen

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. Unfortunately, it's very fragile. I accidently dropped this laptop and it dented the side and made the screen slightly popped out. After getting a new laptop from the geek squad protection, I immediately invested in a hard case bought off Amazon. I haven't dropped it since. I love the keyboard and touch screen. The surface pen is amazing when I'm using one note. It allows me to switch from writing math to typing theories. Great investment for a student.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to leave a review on your Surface Laptop. We're sorry to hear that incident happened with your Surface after dropping it, but we're glad you were able to get it switched out without any problem. We hope you enjoy your Surface experience!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Love Surface PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and weight of this laptop, great for travel and everyday use.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect laptop for both work and study. Lightweight, fast and beautiful. Its pricy compares to others but way better

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Great for teachers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast even with lots of task open. It’s great!

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a few months ago for school and i love it. It runs fast and smooth and i love the touch screen.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing for what we need! Many options, responsive touchscreen, fast and reliable. Best computer I've had in years.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Champion of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made. Fast. Lightweight. Made very well. Great laptop for college student.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Excellent computer for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is beyond great. It is so light and perfect for travel and business. Very fast and easy to use.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast - no lag! Also super light weight and facial recognition is very accurate.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very nice and expensive looking. I love the touchscreen which makes somethings easier to scroll.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Good all around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model is a good all around model, plenty of speed, enough memory, and a fantastic screen. Points off for the heat generated and short battery life, and no place to stow the pen.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with your Surface Laptop so far. We're glad you're loving the speed and design of this great machine! We're sorry to hear that you have been experiencing some warmer than normal temperatures from your device as well as shorter battery life than expected. This sounds like a symptom of your device needing some updates to get back up-and-running in its optimal condition. We highly recommend using the Surface Diagnostic Toolkit to diagnose any updates or quick fixes that your Surface Laptop may be in need of. Check out how to run this free and simple tool here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.

      If you should encounter any questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.

      We hope this has been helpful. We're glad to have you apart of the Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Go for it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend surface, sleek design, light weight and low price makes the best purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Perfect for all applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and easy to use. The battery life is fantastic and the processor is lightning fast.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    excellent college laptop, love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as mentioned above, excellent, nice battery life. easy to carry and light weight. great for school.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be my fav laptop I’ve purchased. Very fast and quiet, haven’t had any problems

    I would recommend this to a friend

  • Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance at reasonable value with sleek design... Arrived as expected.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't purchased the surface because I walk with my computer and having the keyboard disconnect was a problem. glad they came out with this version. light weight. great screen resolution.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great Laptop from Microsoft !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast. Super Light Weight. Loved the Alcentra finish which is easy to clean. Keys are a little bit noisy which is a con but that really matters much less as compared to the pros. Super fast boot up and shut down speed. Great laptop and a great competition to mac book pro at less price. Good for programming Might not be great for heavy gaming....but over all a great laptop for daily home, business use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface laptop does everything I require it to and it is fast. It is also very portable and light.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft.i use to have the surface pro 3 but because of the type cover I went with the laptop. Really nice laptop for any student or generally use. It has amazing features the only issue is that you cannot connect wireless to a smart tv. You have to buy the HD connector for the tv.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for reviewing your Surface Laptop! We're happy to hear that you have been liking your device overall, and we'll pass your feedback along to our team about connecting wireless to your Smart TV.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

Page 15, Showing 281-300 of 999 reviews
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