Customer Ratings & Reviews
- Model:
- DAG-00001
- SKU:
- 5855908
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed, Weight
Good laptop for student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good laptop if you’re a student. It’s light, fast and reliable. It also looks pretty nice and modern(if that’s a thing for you).
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're happy to hear that you've been enjoying your device, but would love to hear more from you on how we can make the Surface Laptop a 5-star experience in the future! If you'd like, please reach out to our team at [email protected], if you'd like to provide more insight.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Weight
Perfect All Purpose Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything you could want for a general use laptop computer - lightweight - good visuals and sound.
I would recommend this to a friend - Pros mentioned:Speed
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. The resolution display is amazing for photos and video. Speakers are clear for listening to music and I can do anything with 7th-generation Intelcore processor. Highly recommended!
I would recommend this to a friend - Pros mentioned:Speed
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. The resolution display is amazing for photos and video. Speakers are clear for listening to music and I can do anything with 7th-generation Intelcore processor. Highly recommended!
I would recommend this to a friend - Pros mentioned:TouchscreenCons mentioned:Ram
Not Enough Bang For The Buck
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop when I bought it new 2 years ago cost me almost 1200 dollars. Which, given the hardware is nowhere near where it should have been. It's processor is weak. It's overall memory is lacking and it's trackpad popped out after a year of ownership. If your looking for power, the surface is not the way to go. The keyboard is nice. But it gets dirty. Touch screen is responsive.
No, I would not recommend this to a friend - Pros mentioned:Weight
Great for kids at college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, touchscreen laptop with all the power and memory you need at University. Great purchase
I would recommend this to a friend Love my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used to have a MAC and have found the SURFACE to be so much better for our business needs.
I would recommend this to a friend- Pros mentioned:Speed
great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for work and I love it. How it works, lightness, clarity and speed. Overall great purchase.
I would recommend this to a friend Excellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine fast and powerful. Sexy design. Nice color and feels good in your hands.
I would recommend this to a friend- Pros mentioned:Ease of use
Amazing Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most amazing laptop. It is very user friendly. It also allows for a lot of creativity.
I would recommend this to a friend - Pros mentioned:Battery life
Upgraded from Surface Pro 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable MSFT quality along with much longer battery life--since I'm often not close to a power source.
I would recommend this to a friend - Pros mentioned:Speed
Gorgeous Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my macbook with this awesome laptop! Gorgeous display, super fast, and no headaches.
I would recommend this to a friend Great laptop for a student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this very nice looking laptop from BB as a gift for my daughter whose going to college soon. Excellent reviews were considered aside from its appeal. Best Buy offered a good discount and package plus using my rewards certificates, of course, came in handy making the total price so irresistibly appealing. My daughter was so amazed of her new laptop and she can’t wait to use it in college. She’s happy, makes me a happy dad.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled your daughter is loving her new Surface Laptop! This lightweight device is a great tool for students to take to college. With powerful performance, and long lasting battery life, this will be perfect for getting through those long study sessions! Thanks for giving the Surface Laptop a try.
We wish your daughter the best of luck as she continues her education!
Best wishes,
Jessica
Surface Customer Care
Slim and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick processing and the super slim and lightweight design makes it easy to take anywhere
I would recommend this to a friendLove the computer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is taller than the standard 13.5 inch laptop. That's why I made the purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
great little laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does what it should. No muss no Fuss. Just does the job
I would recommend this to a friend - Pros mentioned:Touchscreen
Amazing tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am thoroughly enjoying my surface tablet. All the bells and whistles I wanted in a tablet.
I would recommend this to a friend Pricey but nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally had a Surface Pro, which I liked very much. The problem I had with the Pro was that it didn't work well in my environment due to the face the screen easily detaches from the type cover. The laptop, however, seems to be a solid and dependable machine which so far I have enjoyed thoroughly. I received a great deal on this product due to the model be discontinued to make room for the new model.
I would recommend this to a friend- Pros mentioned:Weight
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, yet thin and light and powerful enough for me - a non gamer. Nicely engineered product.
I would recommend this to a friend - Pros mentioned:Speed
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sales rep was. Wry knowledge about this product... I Love it faster and the features are awesome
I would recommend this to a friend