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Customer reviews

Rating 4.7 out of 5 stars with 796 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 796 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best purchase i brought for my sister and she loved she can do homework and lots of things very nice laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good , would recommend to anyone who has a child going into college

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “Exceptional Quality and Performance – A Must-Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★★★★★ Fantastic Product – Highly Recommend! I couldn’t be happier with this purchase! The build quality is excellent, and it performs exactly as described. Setup was straightforward, and it’s packed with features that make it stand out from the competition. The [specific feature] has been a game-changer for my daily routine, offering both convenience and reliability. Best Buy’s delivery was prompt, and the packaging was secure. I also appreciate the value for the price – worth every penny. If you’re on the fence, don’t hesitate – this product is absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very stylish and up-to-date new computer. It runs fast, the image is great and the battery life is really long. It's an interesting function with the Co-Pilot button being a fixed incorporation now, but I'm not sure how helpful it is when you have to take screenshots of all the pages you want it to be able to recall to search on your computer and really be your assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleeping Giant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Microsoft's moment when Apple introduced the silicone chips, forcing Intel to innovate. They finally deliver on their promise of battery life. At first I thought I needed the X Elite for the 22 hour battery life base on YouTube reviews. However, reddit mentioned the X Plus was the true 22 hour laptop. After switching to the x plus you really don't know notice much of difference in speed and performance. The best part of this laptop is the haptic touchpad feels exactly like Macbook. As of right a lot of app compatibility issues, but in a year from now im sure a majority of apps will take advantage of his new processor and by then 2nd get X plus might be released. If you're a student or excel user this is the laptop for you.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a healthcare science student, this computer has greatly facilitated my study, presentations, and lectures. Plus, it's beautifully designed—definitely a double win!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop. I have always wanted a Surface Pro and I got it at a great deal in my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ms Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size, lightweight, ease of transporting. I don’t like the feel of the keyboard. When typing double letters or numbers, there is a hesitation before the second number or letter will record.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    christmas gify

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High in quality, long-battery life and it's great for my son for gaming and his homeworks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, helps me with schoolwork, battery life lasts all day. love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love the Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the MS Surface, very light, easy to use, no unwanted extra programs. And such a pretty blue color, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the feel of this laptop. Great for anyone, especially business professionals. Not meant for any heavy graphics requirements. One of the best I’ve owned for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong with Surface laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, bought to replace a 5 year old surface laptop. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop at a great price during the holidays, and it’s truly a beautiful machine. This is my first Surface product and I love the color, and the build quality is really solid. The screen is clear, and the response is fast and smooth. Needed to replace the first unit due to a dead pixel, but the Total membership exchange process was easy, and we were able to get a new one without any issues. Five-star product and five-star customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely worth it every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she use it for at the college and she love it . Especially color and function!! Absolutely worth it ✅✅✅ with offer price for the total membership. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned my own laptop in years. Learning about my options and making a selection was a dream with help from a very knowledgeable sales associate. Love the easy to use features, long battery life, and similarity of use to my work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great versatile little laptop. My wife loves it great touchscreen plenty of power storage does everything she absolutely needs it to. She uses it for school our secretary for our marching band booster club. It’s just really convenient and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quarter laptop, my daughter has used this latop for over 2 years with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface laptop! It's so sleek. Love the speed of the processor. It was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop for daily use, homework, trading and regular stuff.

    I would recommend this to a friend