Customer Ratings & Reviews
- Model:
- ZGM-00026
- |
- SKU:
- 11113326
Customer reviews
Rating 4.7 out of 5 stars with 792 reviews
(792 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
- Pros mentioned:Design, Overall performance, Portability
Rated 5 out of 5 stars
Love my microsoft!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used MacBook computers all my life. Finally, I decided it's just not the best for school work. I purchased my microsoft computer 7th edition about a month ago and it was the best decision i have ever made. It runs super quick and has great features. Such as the complimentary copilot AI feature and face id to unlock the computer! It comes in all different colors and has such a super clean sleek design! Small enough to fit in any backpack! and not heavy!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Perfect for A College Students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Microsoft Surface Laptop (Copilot+ PC, 13.8" Touchscreen, Snapdragon X Plus, 16GB/512GB, 2024 – Dune), and it has exceeded my expectations in several ways. The Dune color is sleek and modern, and the laptop itself feels premium and lightweight—THE BEST for me is it's PERFECT for carrying around campus.One of the biggest highlights. The battery easily lasts all day with regular use—email, browsing, video meetings, and note-taking. It’s a huge upgrade from my previous laptop.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Battery life, Design, Overall performance
Rated 5 out of 5 stars
Definitely Buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I ever made for school!!! I was very hesitant to buy it and thought it was just something that everybody hyped up, but I am actually so impressed and you do get what you pay for!! The Surface Laptop has exceeded my expectations, making it an invaluable tool for my studies. The sleek design is not just aesthetically pleasing but also incredibly comfortable to use for long hours. The powerful performance allows me to run demanding software without any lag, and the battery life is surprisingly long, keeping me productive throughout the day. It's definitely worth the investment.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Great Product!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Laptop 7 with Snapdragon X Plus is a sleek and powerful everyday laptop. The 13.8” touchscreen display is bright and sharp, and the 3:2 aspect ratio makes it great for productivity. Performance is fast for tasks like browsing, Office work, and coding, while the Snapdragon chip keeps the laptop cool, quiet, and extremely battery-efficient. Battery life easily lasts a full day, and the build quality feels premium with a comfortable keyboard and smooth trackpad. The new Copilot+ AI features are a nice addition, although some software may still have compatibility limitations because of the ARM processor. Overall, it’s a lightweight, fast, and long-lasting laptop that’s great for students and professionals.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m obsessed, I’ve had it for a year now and it works wonderfully. I use it for work and for school and I have no issues at all. The touch screen is a great added feature when I’m tired of using the mouse pad. The battery life is fantastic I don’t need to charge for 2 days honestly and holds a lot of storage for my needs. I highly recc.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Size
Rated 4 out of 5 stars
Surface laptop: Okay, but not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad little laptop. Only one USB-A port is a small problem (it has 2 USB-C ports, but I haven't seen a USB-C hub in the stores), and no HDMI port is a larger one. The biggest bug for me is that it won't let me load a piece of freeware that I have used for years, because it doesn't trust it -- it wants me to use something from the store that will cost money. Because it is small, it is very portable, but a small screen can be a problem for an old guy like me.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Microsoft knocked it out of the park!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a lot of laptops over the years and this laptop has ticked almost every single box. Here is a breakdown on my thoughts. Screen - Absolutely stunning for an IPS. Great color reproduction, great brightness, no screen bleed, and a fast 120hz refresh rate. I daily an OLED monitor, and yes they superior in a lot of ways, but this is still a great IPS monitor. Added bonus of not having to worry about burn in. Response time is okay, and I don't use the touch screen at all to be honest. Keyboard & Trackpad - Finally a nice haptic touchpad on a Windows laptop, thank you Microsoft. It is just as good if not better than my wife's MacBook Air M2. The keyboard is good as well. Comfortable to type on, backlighting is pleasant, and good travel distance. Chassis - Nice premium material. Feels great in the hands. Decent port selections with 1 USB A and 2 USB C 4.0. Performance - After initial setup and updates, I have notice zero issues or hiccups. Day to day tasks run smooth, and performance is more than enough for the average user. 16gb is nice to have on the base model instead of 8gb on a lot of other laptops. I upgraded the SSD with a 1tb Corsair MP 600 Mini. It has lower power consumption than the SanDisk/WD SN740 these come with. It also has faster read/write speeds but the average user will never notice. Battery life - This thing is excellent. I am charging my laptop about once a week. The idle drain on the battery is minimal at best. This is where I have notice most of the gains with this CPU. I can pick it up 3 days later and I have only lost 4-6% battery. You can't do that with an x86 CPU. I know Intel's Lunar Lake has made great strides in battery life but I still feel like this is superior. Compatibility - This is the only area I truly can knock the laptop. Yes, it is true that there are programs and games that are not compatible with this architecture. I do play a lot of games and my wife likes to photo edit. Adobe has been make strides in app compatibility and quite a bit of their suite now has an arm app. There will be a few professional apps that may never get an arm port and that's alright if you have access to another PC/MAC or you temper your expectations. As a gamer instead of just being mad that certain games don't work, I try and find what does and try them out. I am a huge Age of Empires player and fortunately all of the new Definitive Editions for the older games are compatible. www.worksonwoa.com - is a great site to check for games/apps that you may be interested in using on the laptop and I recommend you check it out before you purchase this to know what you might be missing out on. Overall - I think this is a great laptop. It is finally a MacBook Air for those of us that like or must use windows. Great chassis, great screen, great keyboard, great trackpad, amazing battery life, great performance. I know as Microsoft embraces ARM more, we will see greater compatibility for a lot of apps out there. 10/10 would recommend for most casual users, and tech nerds like me that understand the compatibility limitations on ARM at this point in time.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
The Future of Mobile Computing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface Laptop 7 is a well-built companion for your daily tasks. I expected some unique challenges with the move to Windows on an ARM CPU, but I was pleasantly surprised! With most of my daily applications available on the Microsoft store, I had no concerns about compatibility. That’s not to say that x86 emulation doesn’t have it’s issues, it just wasn’t something I had to deal with on my daily driver. Build Quality: The sleek aluminum chassis feels premium and durable. It is relatively lightweight at just under 3 pounds, making it easy to carry around, whether you’re heading to class or to the coffee shop. Hardware: Display: The 13.8-inch, 120hz, 2K, HDR touchscreen is crisp, bright, and a delight to look at. Keyboard and Trackpad: Typing feels comfortable, and the large precision trackpad is responsive. I’m a fan of the haptic touchpad – no corners cut here. Ports: Two USB-C/USB 4 ports, one USB-A, a headphone jack, and a surface connect port cover your connectivity needs. Upgradeability: The bottom cover can be easily removed with just 4 screws under the feet. The only user upgradable component is the M.2 SSD. That being said, the unit itself appears to be highly repairable compared to other laptops in its class. 3. Windows with Copilot: The Surface Laptop 7 runs Windows 11, and the addition of Copilot+ features is intriguing. The Snapdragon X Plus supports advanced AI capabilities with it’s dedicated NPU. Expect smooth multitasking, thanks to 16GB of RAM and the snappy SSD. 4.Performance: Everyday tasks—browsing, streaming, and document editing—are a breeze. General photo editing and casual gaming? No problem. For more heavy-duty workloads, it holds up, but do not expect workstation-level performance. The Surface Laptop 7 is a great daily driver for my typical workloads. Windows is snappy, the ARM SOC sips power, and having direct access to a dedicated NPU makes me excited for future possibilities. If you value portability, build quality, battery life, and a touch of AI magic, this notebook should be on your potential buy list.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life, Design, Overall performance
Rated 5 out of 5 stars
Perfect balance of Power, Portability and Style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, sleek, and reliable! Perfect for work and streaming, battery lasts all day and the display is gorgeous. Highly recommend!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life, Portability, Processor speed
Rated 5 out of 5 stars
My New Surface!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, light, super fast and long battery life. Excellent service at Best Buy.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Impressive Upgrade Experience
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Microsoft Windows as my favorite operating system but have not had a Surface laptop in many years. I was thrilled to find out about the new AI Surface Laptop enhanced with Copilot+. I chose the Sapphire color for the new Surface and was blown away with how beautiful it was in person. I realized it had been many years since I had any laptop that was not the standard silver color, so the Surface immediately stood out. My friends also commented on how beautiful the color was and how nice the display appeared on it. I did notice that even though the laptop color was amazing that fingertip marks did e up being noticeable on the lid from usage but would wipe away with a microfiber cloth. I had read all the specs Microsoft shared about the product before releasing it to the public and I was curious how fast the Surface would operate with the Snapdragon X Plus chip with 10 cores and a Neural Processing Unit. I have to say that after I quickly did the initial setup, I realized that the system worked quicker than what I was used to. I was also drawn to this model because it had plenty of storage with the 512GB SSD. A new feature that I found after setting up my Surface was the new Windows Hello security feature which lets you setup signing in with a PIN or with your biometrics information. I chose to use my facial recognition since it would be faster than me trying to make the entries on the keyboard. I was surprised how accurate and much quicker it was for me to get past the normal sign on area with the device validating via the webcam that I was truly the person who installed the biometric data. I decided to research the new feature and was thrilled to find out how much more secure the Windows Hello security was than the standard methods adding to the encryption methods as well. Overall, I cannot say enough good things about how much the device has matured since my previous experience, but it has spoiled me from going back to regular laptops.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great Laptop for Students – Lightweight, Fast, and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this laptop and I’m very happy with it. It’s lightweight, which makes it easy to carry to school and between classes. The battery charges quickly, which is really convenient when I’m on a tight schedule. It also runs fast and handles all my schoolwork smoothly without any issues. Overall, it’s a great laptop for students and I would definitely recommend it.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Battery life, Design, Portability
Rated 5 out of 5 stars
Great college laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I bought it for college and have been using it for about 2 months now and it is very portable and not heavy. It has such a good battery life which is what I was looking for in a laptop as the school rentals were the worst because the battery would drain in like 2 hours. Face ID and touchscreen is the best and it has such an easy and sleek design!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Finally, better battery life!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a windows guy through and through and have eagerly awaited the day that I would be able to have a laptop with solid battery life and not have to be tethered to the outlet or a power bank. That day has finally arrived and it could not have come sooner as I was starting to think that I would have to switch to Apple just to get a laptop that could keep up with me. Now for those who follow Microsoft as a company and all that they do and have accomplished should already know that this is not anything new as they have tried previously with Windows RT and they made some grand promises that never panned out. This time around though I think that it will work as there are more developers working with Microsoft and from my time with my Surface 7, I think that Microsoft will deliver this time around. :::Initial Impressions::: Sapphire Blue! That is the device I chose and I love it so much, even the box it comes in matches the color of the device. It is a little disappointing though that Microsoft did not make matching chargers missed opportunity there. Upon opening the box, it is pretty much what you expect the device, power cord & documentation. Opening the laptop, it powered on just by opening it much like a Chromebook would. This is very much the usual Windows setup & experience that you would expect the only big difference here is that you will not find X86 internals. What you will find under the hood is an ARM chip made by Qualcomm. :::General Thoughts::: You might be wondering so what is the big deal with these devices, why are they being hyped so much and who is this for? Like I mentioned earlier this is Microsoft’s answer to what Apple is doing with their M-line of processors that power all their devices. These devices are brought to the market with promises of better battery life, AI enabled features that aid you in whatever you may need assistance with. I tried co-pilot and co-creator with paint it made a beautiful work of art with my nonexistent art skills. Now who is this exactly for? Now this is best for the casual everyday user like a student or professional who would rely heavily on the Office suite of applications. The biggest issue you will face is that not all applications will run on this device or the Snapdragon Elite because developers need to add support for ARM powered devices. You will find YouTube videos of individuals testing out what works and what does not. I would say that this should not deter you from looking at or picking one of these up because I most certainly have been enjoying my time with my Surface. It is only a matter of time before X86 emulation gets better, efficient, and more apps have ARM support. Individuals who want to game on these devices can but do not expect it to outperform a gaming laptop with NVIDIA or AMD graphic’s it is not capable of that yet but may possibly be able to do so in the future. Android phones are a testament to that if you stop and look at the high-end devices and the games that run on it then I would say that Windows on ARM is looking good and it has a bright future ahead. As far as hardware in concerned you get two Variants the Snapdragon Plus & Elite. They are similar but with minor differences between the two. The design of the SL7 is like past iterations so you know it is a quality device. It feels good to hold and has some heft. The trackpad has been improved and feels amazing in comparison to my Surface Pro 9, the keyboard is good and responsive and backlit it gets plenty bright, the screen is amazing and the usual 3:2 ratio. Battery life is amazing in my use, some light gaming, work, and media consumption I easily got 15 hours with Spotify, co-pilot, co-creator, cloud gaming on Gamepass and a few other apps opened. You get the 39W charger included but I have the 67W charger and that is the way to go for a quick charge. :::Pros & Cons::: Pros: - Amazing battery life - Quiet - Same windows experience - Love Sapphire Blue! Cons: - Not every app is ARM compatible - No light indicator when charging via USB C - Cannot install games on this device with Native app Gamepass :::Closing thoughts::: I did not touch on specifications because these are not Intel or AMD devices and there are only two choices with minor differences but both provide comparable experiences. I am looking forward to what Microsoft & Qualcomm can do here it is off to a good start and I might just end up picking up a surface pro-11. I love my SP9 and all that it had to offer. Microsoft, please bring back the surface Headphones they were amazing. Imagine an AI powered set of headphones please make it happen. :::TL;DR::: Microsoft is experimenting again and has made some big changes that will change how you work, play, and do everyday tasks. Pick one up and check it out for yourself.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Design, Processor speed
Rated 5 out of 5 stars
Amazing computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is fantastic with a lovely sapphire coloe it replcates tge sleekness of a macbook. It had been working very well with fast speed ans grear memory. It even has tge photographic memory that remembers all you info in case you forget. The computer arrived in great condition and i reccomend pick up the computer in store so if theres any issues you can have it checked there immediatley
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Like a Macbook, But For Diehard Android Users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this laptop for about a month now, and I have no complaints. Prior to this, I had a 16 inch HP laptop that was insanely heavy and essentially had to be plugged in at all times after a year of use (a constant issue I had faced with HP laptops). Now that I have this laptop, I must admit that its much easier to carry around and much more comfortable to use in general, as the battery has lasted me much longer--- even after days of intermittent use. The higher price point of the laptop is honestly worth it. With this computer come many good features, including high camera quality and ability for multitasking. One of my biggest concerns was being able to access programs like ChimeraX and not have the battery be totally drained from using it while also switching between apps. Overall, I'd say this computer is really great for anyone who is planning on using it for schoolwork or remote work. In my opinion, this laptop is Microsoft's closest attempt at recreating the Macbook, as the weight, dimensions, and features are comparable.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 4 out of 5 stars
Good for college!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is honestly such a good investment. I got it for college and it was so easy to use and and is perfect for college life. The battery life is solid, I have a little trouble with it every once in a while because I am using adobe products that take a huge toll on the battery. The touch screen is game changing when it comes to editing and having to zoom in on pictures.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 4 out of 5 stars
Good laptop but still a little funky
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this Microsoft laptop primarily for browsing, browser-based gaming, and media consumption, and I'm very impressed overall. The Good: Build Quality: The all-metal build is fantastic. It feels premium and sturdy, giving off a real "MacBook for Windows" vibe. It's sleek, solid, and feels like a high-end device. Performance: The laptop is incredibly snappy. Apps open quickly, browsing is smooth, and it handles multiple tabs and light gaming without any noticeable lag. Battery Life: The battery life is a huge plus. I can easily get through a full day of use without needing to reach for the charger, which is perfect for portability. The Not-So-Good: There are a couple of screen-related issues that prevent it from being perfect: HDR Flickering: When viewing dark backgrounds with HDR enabled, there's a noticeable screen flicker. This can be distracting when watching movies or working in dark mode. Video Playback: I've also experienced some video flickering specifically when subtitles are turned on. This seems like a software issue that could hopefully be fixed with an update. HDR Settings: The HDR settings could use more tuning options to help mitigate some of these issues. Overall: This is an excellent laptop with premium build quality, great performance, and amazing battery life. If you can look past the current HDR and screen flickering issues (which may be fixable via software updates), it's a fantastic choice for anyone looking for a high-end Windows experience
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
No, I would not recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Size
Rated 5 out of 5 stars
Nice update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit smaller than my previous version. The screen does not detach but I found that I hardly ever used that feature anyway. Love the color. Performs well. Learning to use Copilot more.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance, Portability
Rated 5 out of 5 stars
Surface Pro Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the surface for about a month and absolutely love it. It is light weight, good battery life, and fast for my school assignments.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend























