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Customer reviews

Rating 4.7 out of 5 stars with 792 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 792 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the laptop has a nice display, battery life and touchscreen feature

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rock Solid Performance, Features, & Build Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon? Whats this? If you can catch this On Sale, Its A Steal. This is probably one of the best made 13+ inch laptops on the market, for Windows. The battery life is more on par with a cell phone than a laptop. You can easily get through a day without packing a bulky charger in your bag. The screen is super color accurate for editing Photos or Video. Standby time? You dont have to worry about this little guy, you could probably have this in Sleep Mode for a week, but who could keep their hand off this fantastic device that long? Funny how when you have a device you can use all day, and have it be so portable, you find how much more you can get done. Instead of like traditional Intel and AMD units that turn into mini George Foreman grills after less than and hour, and that you do not want to use very long, making you run around looking for a power adapter after a way shorter time than you expected. If you need a Windows device that is solid all around, this Surface Laptop paired with this new Snapdragon Chipset, is plainly, awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! The setup was easy. I use this for my business so i wanted to make sure i was purchasing one that meets my needs and this one checks all the boxes. I love the facial recognition feature gor logging in and the touch screen is amazing! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a Windows Surface Laptop and I really, really like it. It’s light, fast, and the touchscreen is super smooth. Honestly, it’s one of the best purchases I’ve made in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! But be aware that some programs do not work with it. If you are looking for the latest and greatest this is it. Hope other programs can catch up soon

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Bought this instead of a Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, smooth running. Bravo Microsoft!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Salesperson, Garrett was very helpful in helping me find the right laptop for me. He also took the time to explain all the features to me and recommended I purchase a 6 port hub, which I did end up needing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , it is fast and light great qualities for a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface. I like the color .The way it feels and it looks sleek. It has everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I recently traded in my surface laptop 4 for the newer model as my old one was starting to slow down. I primarily use it for school but it is incredibly light, it easily fits in my purse so I can take it everywhere without needing to get a backpack or laptop case. My one complaint is similar to my review on my previous laptop, the battery does not last very long. I think I maybe get 2-3 hours into working with my laptop on lower brightness settings and have to plug it in every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely fast and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a few weeks now, and it is a great laptop. I was surprised to find that I use my touchscreen a lot more than I thought. I do not use CoPilot at all, but it could be useful to those who need it. I will say that the reflection on the screen is noticeable, causing glare that affects visibility, but that doesn't bother me since I typically work in low-light settings. The touchpad is a decent size, with a great keyboard. The mouse pad does attract oils, but it's not so bad that you have to keep cleaning it. I also really enjoy how you have a choice to link your phone to the laptop. Overall, I am happy with my purchase because I am using it to earn my degree in a STEM major, and it does a great job with my work as a tutor. Really recommend for students and teachers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    New addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , excellence performance and easy to Work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Convenient Laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super in love with this computer! Works so well with my school work schedule and is very seamless, I switched to Windows around 2024 after being an Apple Mac computer user since they came out with Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazing laptop ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. 10/10 recommend using it for work or school. Battery life is the best. Just overall awesome !!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best little laptop I have had in a very long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new laptop every year. I have had this one for a few months now and can tell you that it is quiet, light, fast and has all the options available. Everything is top quality. GREAT job MS. I am so very impressed. I love it!! Get it. It's the best 13.4" laptop out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Great Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this laptop for awhile. It's very easy to get caught up in the numbers and the specs and if you do, this laptop may not be appealing. However, using the laptop is what matters and that is where this laptop excels. It is just a joy to use. The build quality is great, it looks beautiful (especially the Dune color), the keyboard is great, trackpad is great, screen looks very good and the speakers even deliver a great sound. It's not a powerhouse as far as doing intensive tasks, but for day to day usage, writing, surfing the web, basic content creation tasks or even simple gaming, this laptop is a homerun. One last thing to note that is incredibly important is the battery life and standby time. This laptop battery lasts incredibly long and when you put it to sleep, the battery doesn't drain. I put the laptop to sleep around 7pm at 100% charge, went to bed and when I got up and around, turned the laptop on at about 7:30AM and it was at 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Beautiful and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Shiny workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop works well, is easily transported, and is a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable, contains all the power you need to run for about 12 hours. This is based on using it for my business, which consist on reserch, and responding to emails timely.

    I would recommend this to a friend