Customer Ratings & Reviews

Very good experience and definitely recommendable to everyone

Microsoft Surface Laptop is a winner. It was very easy to set up and the programs all work as expected. I traded in my old IMAC laptop because I had a hard time figuring alot of it out. But this laptop met all my expectations and needs. Highly recommend it. And the pricing was great!

Great product great price easy purchase salesperson very friendly and knowledgeable

I had one for work and loved using it. I purchased for personal use when the opportunity came up.. I travel for work and don’t want use my work laptop for personal, it’s easy to carry since they’re both light.

We bought this laptop for my son to take with him to college this fall. We’ve only used it a little bit, but so far we’re very happy with it. The Associate that helped us in the store was extremely knowledgeable and helped us to make a good decision.

I love this laptop! It is perfect for all of my needs!

I love the Microsoft Surface. I had one prior for almost 5 years that still worked like a charm!

Great Laptop! Hoping to use this new laptop for 2026

Sleek, fast, and AI-powered—perfect for productivity.

Gives a luxury feeling. Love it and the color is gorgeous

Went into purchase a laptop a representative from Best buy assist me with my purchase, great purchase, really enjoy to copilot.

I bought this computer for my daughter to take to college. So far, it has been great, and she is happy with the purchase! The battery lasts a long time, and it has done everything that she has needed.

Absolutely love it. Perfect size, easy to use, battery lasts forever, and it's beautiful.

It’s a great laptop for work and fun, and it’s a powerful laptop.

Product review gets 4 stars. HOWEVER, had to go home to order online after being physically present in-store, as no store associate would take the item down off the top shelf where these items were being stored vice being down on the sales floor. Had to drive back to store the next day to pick up the item at customer service desk.

Great product, i love it. I will recommend to a friend.

Really good computer. Easy to learn and navigate at first.

Although privy, the Microsoft Surface laptop is a nice package. Best Buy employee helped make my decision on which model easier and how to get most discounts with purchase.

So fast and efficient. Best purchase ever. Recommend

The computer was great. But what i don't appreciate is the salesman making me feel stupid and pressuring me into buying the Microsoft office when i did not need it at all. Wasted money because the sales people lie to make their quota is not cool. Maybe retrain employees!