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$1,512.99

Customer reviews

Rating 4.7 out of 5 stars with 798 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 798 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works for its its match with my need I really thanks to Best Buy who gave me best deal!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My other computer bit the dust...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impresed wit the speed. Definitely enjoying the new technology of AI and co-pilot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. I would recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. works fast. Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ..........

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.................. .. ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Better than I could have ever imagined.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for hobbyist electronics development

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB drivers are missing for many boards on ARM, so while I bought this computer to use with my young son, several devices such as the ElecFreaks handheld game console wouldn't connect to the device due to missing drivers , so i had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The color is beautiful and it’s incredible light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surgace Copilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, the speed is excellent. The screen resolution is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, size, not too heavy. Has a great looking design and is perfect for setting up at your desk or out and about!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the new laptop I got at Best Buy in February of 2025. It is working very well and the service was exceptional!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need. Easily able to dock to external monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter, and it has served all her needs well. She uses it for college course work as well as streaming. She loves the speed, resolution and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister for college. Loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop high functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I need to get work done at home. I can easily manage multiple apps needing processing power. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Will recommend for beginners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent for beginners could get more potential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is, was expecting a bit more power on the CPU, but it has issues running chrome and other programs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light-weight and easy to use. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer- no issues. I had a surface pro 4 from almost 10 years ago. I’m in college now and want something that lasts forever. I’m happy I invested in this because I have two surface pros now since the other one is still working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Surface I have owned. Love it!

    I would recommend this to a friend