Customer Ratings & Reviews
- Model:
- ZGM-00062
- |
- SKU:
- 12314403
Customer reviews
Rating 4.7 out of 5 stars with 798 reviews
(798 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Personal laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to use. Is perfect for what I do.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
School laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for school it is very versatile and compact for transporting
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Staff was very helpful, computer works well
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was understanding and respectful. The rep explained things to me that I was unaware of.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Surface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second surface Laptop- great product, easy to use, good battery life, light, fast!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using this laptop for about 4–5 months, and I have already encountered several issues. The screen has gone blank on me a couple of times, and there was even a week when the charger did not work. Little problems keep happening with the laptop, which makes me feel crazy because everything seems to go back to normal after some time. This afternoon, a new issue started with my trackpad. It took me 20 minutes to navigate the website just to contact support. After two attempts, I finally reached a representative, only for him to hang up on me after I explained my issues. I regret this purchase and wish I had stuck with HP.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is not only pretty but it works really well. I use it for school and its the best!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My 2025 Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far all systems are running flawless, will do another review after 6 months...
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Beautiful color! I upgrade to new surface every few years!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great travel size computer for my business. A smaller version of my office computer. Has all the same features. Love it!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend Rated 4 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and charging port. I wish this laptop came with more storage space options.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thanks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this laptop I recently buy is working good
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working system! Replaced my outdated laptop and didnt dissapoint.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Solid so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was purchased for work. It's been smooth fast and easy to use. Quality has been good. Overall a tad heavy but it is big
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 5 out of 5 stars
Its great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a surface pro 6 before this and i prefer my new surface laptop. It has plenty of memory and HD space and is perfect for what i need.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of the Surface Pro and needed an upgrade. I don't use my laptop as a tablet so I went with the Surface Laptop model. It is compact and has all the power and features I need.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
A worthy upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, snappy and sleek. Upgraded from an SL3 and this is the machine I’ve wanted. Build is solid and more refined from previous iterations. The new chips make this machine faster and snappier.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Nice computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is easy to use and has good battery life.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Awesome laptop, weird oddball glitches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is awesome & I appreciate that the AI is optional. There have been some issues with my background just disappearing, but functionality and speed and design overall is good.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 3 out of 5 stars
Good value--just miss the extras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we went back about a month after our purchase and realized it was on sale ($300 off!). That was a win. It does what I need it to do. I do wish it had the detachable screen feature like my old one so I could use it as a tablet, and I miss that the pen used to be included instead of having to buy it separately. Nothing super fancy, but it’s cute and gets the job done.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend























