Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Fast and Seamless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a defective one but had it easily exchanged. The new one is perfect. The keyboard is probably my favorite as it travels well. If all you do is browse and stream the web, this is all you really need.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thanks for the review! Glad to see that you gave the Surface Laptop 2 another shot after a false start there. We hope that the more that you use it, the more that you fall in love. If you ever have any questions about your device, keep this link handy: https://support.microsoft.com/en-us/products/surface-devices
That should be able to help with any questions you might have. Thanks again!
Cheers,
Jonny
Surface Customer Care
- Pros mentioned:Ease of use
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great value for the price. Easy to use, sturdy for students. Fast loading. Quick connect to wifi. No extra unnecessary software is pre-loaded. Would buy again in a heartbeat.
I would recommend this to a friend - Pros mentioned:Speed
Fine for my needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy a new laptop because Microsoft will stop supporting my old one. The new and updated operating system and other software takes some getting use to. However, the new computer is much faster and, in time, I am sure I will be better off.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lynny,
Thanks for leaving a review! We're delighted to hear you've been enjoying the fast and responsive features of your new Surface Laptop 2. We understand it can take some time to get to know a new device, and we highly recommend downloading the Surface App if you haven't already. You can check out the app for yourself here: https://aka.ms/AA4rbrj.
Best,
Heather
Surface Customer Care
- Pros mentioned:Weight
Father loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father needed a computer that was versatile, light and efficient and this one was just perfect. The touch screen is very useful, especially when completing tasks that require precision
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great laptop overall!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an alternative for macbooks this is a good laptop for it. It has the same speed and RAM. It also looks really nice with the new alcantara keyboard, its soft and very comfy for typing. I would definetly recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Weight
Great laptop, light weight and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks BestBuy for great customer service on a great product. I bought this as a present for my wife and she loves it. It is extremely light weight and thin. Easy set up and fast computing speed.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about how your wife is enjoying her Surface experience so far. We're thrilled she is loving the sleek lightweight design with powerful performance to-boot! We hope she continues to enjoy her new Surface Laptop 2!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, very good laptop. Lightweight for its size. I like that the screen is larger than most laptops I see around, which is super helpful when I want to go for split screen mode.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Reagan,
Thanks for leaving a review! We're delighted to hear your Surface Laptop 2 has helped you be more productive with its fantastic 13.5" PixelSense Display! Thanks again for sharing, and we hope you continue to enjoy.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Keyboard quality
My wife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a surface for my wife for Christmas. It is everything that a basic modern laptop should be. Touchscreen, SSHD, also attractive and slim enough for her to carry around. Would recommend
I would recommend this to a friend - Pros mentioned:Keyboard quality
So lightweight, great for on-the-go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so sleek and stunning. It operates very smoothly and quickly. Keyboard backlighting is a plus, and the keyboard itself has really nice bounce. I have no complaints so far.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The liquid cooling is great! No more noisy fans and less heat!!!! Set up was super easy. Excellent keyboard. The alcantara feels great, will need to see how well it holds up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear you've been impressed so far with your new Surface Laptop 2! To help you keep the Alcantara material of your keyboard looking fresh and new, we recommend checking out some of the cleaning and care tips here: https://aka.ms/AA4r43z.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Speed
Surface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this computer is so much faster than my previous one. There are all new features that allow me better utilization when I'm working Anna that helps me to be more efficient.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great computer for students in college!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this computer for my daughter as a graduation gift. She will be using it at college. I have been using the basics myself. I love the soft keyboard...nice product!
I would recommend this to a friend - Cons mentioned:Ports
Great laptop for business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Microsoft Surface 2 for my new business and it has performed very well. It has all the memory I need and has proven to be rugged enough for my purposes. I wish there were a few more ports, but overall it has been great.
I would recommend this to a friend - Cons mentioned:Operating system
Great computer for college students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer replaced my old MacBook Pro that died from old age and could not afford a new one. This computer is very comparable to the Mac other than the operating system
I would recommend this to a friend Best school laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this machine. Well done Microsoft. It feels premium and is very light yet powerful and doesn't overheat or thermal throttle like a macbook. Perfect for school.
I would recommend this to a friend- Pros mentioned:Weight
Great Laptop for Students
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I was going back to school for my Master’s and needed something I could use to write papers. I love how thin and light it is, yet it’s so powerful.
I would recommend this to a friend - Pros mentioned:Speed
Works well for my 70 year old father
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Dad, who had an old prehistoric dell computer that take ages to boot up. This Surface Laptop is a million times faster so my Dad is quite happy.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for college over a year ago and it hasn’t given me any issues yet. Easy to use, love the touch screen and Face ID to unlock.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Good Investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it for an extremely long time, but I do feel that it is a smart investment. Good for school and recreation. Love the backlit keyboard and touch screen!
I would recommend this to a friend Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great laptop does what I need it to do on the daily bases. It's light and a little smaller which is what I was looking for in a laptop. 10/10 recommend
I would recommend this to a friend
