Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great buy because it is fast and has everything you need to use it for school or even just searching the internet.
I would recommend this to a friend - Pros mentioned:Speed
Great home computer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too big, not too small. Just the right amount of ram and processor speed to handle everyday computing for home use. Also great for new college students and it was a great price.
I would recommend this to a friend - Pros mentioned:Speed
Best windows PC for everyone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft has a perfect pc that always benefits from updates, whereas third party PC can have conflicts. Light and prowerful.
I would recommend this to a friend Delivered as promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for laptop. compact size and durable frame is nice feature. time will tell, but so far very pleased.
I would recommend this to a friend- Pros mentioned:Weight
Love this laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. It is so lightweight so it is easy to carry. I have purchased it for all the traveling people in my company.
I would recommend this to a friend Very good fast and light laptop, and excellent tou
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before this I had the Surface Laptop 1. I sold the 1 on eBay and bought the SL2 at a very good price. OpenBox but it was in brand new state. Comparing with the SL1, the difference in speed on a daily basis is not so noticeable. Since SL1, they are very efficient in the use of resources. But I know that with this I have 8GB and when I need it, I can have several applications open at the same time without worrying (for example Teams, SAP, ms-Word, ms-Excel, etc).
I would recommend this to a friend- Pros mentioned:Ease of use
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was nervous about purchasing this laptop as I am an Apple user, but this works very well. I would definitely recommend it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nicole,
Welcome to the Surface family! We're delighted to hear you've been enjoying your new Surface Laptop 2, and we truly appreciate you recommending Surface to the community! We know switching systems can be tricky, and to help we have some great tips here: https://aka.ms/AA4r435.
Cheers,
Heather
Surface Customer Care
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface is the best laptop on the market. We now have a Book, Pro and Laptop. By far the best purchases I’ve made on computers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for being a longtime Surface fan! We're delighted you love to share your excitement about Surface Laptop 2 with the community. We hope you continue to love the sleek design, lightweight build, and speedy performance.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Awesome laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is perfect in size, portability and functionality. It's reliable and powerful enough for your everyday use.
I would recommend this to a friend - Pros mentioned:Battery life
Perfect for business and personal use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts very long. I have been able to get 10 hours consistently. I liked it so much that Now I have 2 of these.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome for schoolwork.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school work and very sleek. Picture quality is great and most of all easy user friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
great laptop for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. Has so many good and useful features. Perfect for a college student who needs school work done fast!
I would recommend this to a friend - Pros mentioned:Weight
Lovely Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lovely product from Microsoft.Sleek,light weight with optimum performance. A great buy.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great for me for school. The fabric on the keyboard is good and the screen is very color accurate
I would recommend this to a friend - Pros mentioned:Weight
Lightweight, great screen and touch surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had a few weeks, so it works great. I love how light it is and it will be perfect for taking around school.
I would recommend this to a friend - Pros mentioned:Ease of use
Great screen for work and play.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface laptop 2 is great for working and for normal entertainment. It has great storage and is easy to use.
I would recommend this to a friend - Pros mentioned:Speed
President
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop! Very fast!!! I am loving it and will buy another one just like it
I would recommend this to a friend - Pros mentioned:Weight
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I ever used. So quiet and does not get very hot. Very light and thin. Everything about it is perfect.
I would recommend this to a friend - Pros mentioned:Speed
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's go microsoft. Worldly known computer software program. It's great and one of the fastest laptop out there.
No, I would not recommend this to a friend Good overall.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and weight, and so far the battery works well. But I have a few nitpicks. I wish it were a little bit faster. It's not really slow, but it's not snappy either. I don't love the arrow keys, because the up and down arrows are half-sized and hard to use. I like that the volume up and down keys are easy to use (no more holding down the function key), but they are a little hard to find visually amongst all the function keys in the top row. The keyboard is light, but something feels just a little bit too cheap about the plastic. Still, overall, I'm happy with the purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback about Surface Laptop 2. We regret to hear you've been having some difficulties with the performance of your new Surface. To assist, we have a fantastic resource on improving the speed of your device here: https://aka.ms/AA4rbqi.
We sincerely hope that helps!
Best,
Heather
Surface Customer Care
