Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface of this laptop is pretty good. Also, the weight is one of the top USP.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to carry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry... Opens fast and ready to go in sec
I would recommend this to a friend - Pros mentioned:Weight
Very light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from being very light, the color is very nice
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was amazing! Very easy to use as well!
I would recommend this to a friend - Pros mentioned:Ease of use
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was easy enough to set up but using explorer was a challenge at first
I would recommend this to a friend - Pros mentioned:Ease of use
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is highly functional and easy to use.
I would recommend this to a friend - Pros mentioned:Battery life
Microsoft odd resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface Laptop come with Microsoft’s own resolution scale, PixelSense. I think it is odd and less sharp than 1920x1080p. Maybe it is just my eyes. But it does have some scaling glitches while watching Netflix app on Windows 10. Its ssd is fast and long battery life (8+hrs on downloaded Netflix content) -> some may need that.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your Surface experience. We would love to help you find a solution for the difficulties you have been facing. We highly recommend reaching out to our support team to share some details regarding your experience so we can be of assistance. To reach out, click here: https://support.microsoft.com/en-us/contactus/.
We deeply care about your experience, and we hope to hear from you soon!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Speed
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Fast processing and very versatile
I would recommend this to a friend - Pros mentioned:Weight
love the touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is light weight and easy to store. I really like the touch screen.
I would recommend this to a friend Fast, light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small laptop. A little flaky when streaming, but overall a good machine.
I would recommend this to a friend- Cons mentioned:Price
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cp but could be cheaper for what you can do on it. Overall satisfied
I would recommend this to a friend Loving this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a mac for laptops and I was weary about switching over. Now I love this computer, the feel of it, and how it works. the one thing in comparison to apple is the feel of the buttons. I feel these require more pressure to get after to type while apple is lighter on the fingers
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Welcome to the Surface family. We're happy to have you and thank you for taking the time to leave your thoughts on the Surface Laptop 2. It's good to hear that you are enjoying your experience so far and we also thank you for the feedback. We're always looking to improve our devices and this helps a lot.
Cheers,
Jonny
Surface Customer Care
- Pros mentioned:Weight
Great laptop for students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An efficient and light weighing laptop for my high school freshman.
I would recommend this to a friend - Pros mentioned:Speed
Poor material choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself is great in terms of hardware, speed, sound, and display. However, the choice of material for the keyboard is horrid. I never spilt anything on it and within a year it became stained from normal typing use. To my disappointment Microsoft does not want to acknowledge that this material does in fact stain for many users. Also depending on where you live it’s difficult to acquire accessories for this laptop which can call for hectic situations if you ever need to buy them the same day. I would not recommend this laptop with the alcantara keyboard simply because it stains fast and it’s impossible to clean. Because Microsoft does not want to acknowledge the keyboard issue, I switched to a MacBook Air as of today.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
good laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop, easy to use, little heavy, normal business usage
I would recommend this to a friend - Pros mentioned:Keyboard quality
Light and thin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the keyboard. Happy with this laptop. Great customer service.
I would recommend this to a friend dream laptop <3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im really just doing this for the points.. but in all honesty i love this laptop! I got a pretty good deal on it in the back to school season. I needed a decent sized quality laptop for school and I got more than I bargained for with this one <3 yay #teamsurface
I would recommend this to a friend- Pros mentioned:Weight
Very light and portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft office is very light and easy to carry around.
I would recommend this to a friend This laptop is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Surface Laptop 2 for almost a month now and I love it. It works really great for what I need to get done. The reason that I purchased this laptop was because I needed one for school, and I honestly would take this laptop over a MacBook any day.
I would recommend this to a friendGood one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, work well. That is the good one for student.
I would recommend this to a friend
