Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Fast reaction processes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice keyboard great pictures of graphics sound
I would recommend this to a friend - Pros mentioned:Weight
Excellent work laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, gets the job done and its super light,
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen size and clarity for 13.5 inches is above average
I would recommend this to a friend Fantastic Ultraportable Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have a single complaint about the Surface Laptop 2. I use this device for work as an IT Manager. The laptop performs high level Cognos reporting and massive Excel spreadsheets which contain numerous intense formula calculations without any issue.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for taking the time to leave this wonderful review! We're glad to see that you are enjoying your Surface Laptop 2 and are getting the most you can out of it. We designed it to be super versatile while also, to use your word, being ultra-portable. We're glad to see that we were successful. Thanks again!
Cheers,
Jonny
Surface Customer Care
Ease of Use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy, great speed with doc & software usage. The screen is thin & it's not heavy (I carry it with me almost daily because of work). The touch screen and ability to work with 3D animation is a huge plus. Charges quickly too
I would recommend this to a friendExcellent laptop but limited storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super fast on startup and running tasks. Just be aware the base model has minimal storage space. Consider splurging for a higher trim
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear you're loving your Surface Laptop 2! Thanks for sharing your valuable insights with the community. If you're looking for more ways to utilize external storage, check out Surface storage options here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.
We hope you continue to enjoy the powerful design of Surface Laptop 2!
Cheers,
Jessica
Surface Customer Care
Well worth the upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was due for a new computer as my prior laptop had become quite sluggish. This computer met my expectations and beyond. Suitable for all my computer needs. I am not a gamer so I can comment on that but for everything else it is suitable.
I would recommend this to a friend- Cons mentioned:Storage
Why something had to be missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance but 128 GB can not do. The crime of the tech industry is no Micro SD card slot! WTH! The Surface Pro 6 is a better buy with the Micro SD expansion slot and flexibility.
No, I would not recommend this to a friend Good Laptop for basic needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed using this laptop, but ran into problem with HP where small circle orbs would show up periodically and cause me to have to reboot. Geek Squad was great with trying to fix it, but it was an issue with HP and they couldn't resolve it. Other than that, it worked great for 2 years.
I would recommend this to a friendFirst time buying a Surface for wife
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compliment you and your team for offering my wife a product which she wanted, and I must say that she is very much satisfied with its performance. I will recommend my friends to come to your store.
I would recommend this to a friendgreat replacement for old laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this computer stays on the kitchen table now and I turn it on daily. My old computer took so long to load/update that I didn't use it hardly ever because it was such a pain. It has a lot of neat features and apps too.
I would recommend this to a frienddgsgrg
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw in a review that the download code is through vudu, Is that so? I've looked on vudu and they have the cartoon for purchase but it's hard to tell if it's the remastered version..
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. I had some issues with the touchpad being overly sensitive, and some glitches with the screen. I do like the keyboard and the display, but overall, not too impressed. The system is a bit slow and not responsive enough.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your Surface experience. We're sorry you have been experiencing some unusual difficulties with your device. We have gone ahead and alerted our specialized care team, and they are prepared to assist you. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number we have created on your behalf: 1901245670211.
We hope to hear from you soon.
Kindly,
Jessica
Surface Customer Care
Perfect laptop for my son for college!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son who will be starting college within the month and he absolutely loves it! He is very “techy” and very particular about computers and laptops but doesn’t have any complaints about this one!
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn between the Mac Book & Microsoft Surface. I’m SO happy I went with this one. It’s so user friendly, light weight, so many amazing features with touch screen being one of them. I’m 100% satisfied!
I would recommend this to a friendmy intro to laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was recommended by the salesperson. had no idea which brand or model to buy. this surface2 is way more than I would ever need, but in about 2 weeks I'll have wished I got the model with more computing capacity!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Charles,
Thanks for sharing your experience with us. It sounds like you had some great help from our friends at Best Buy to find you the right machine! We hope you continue to enjoy! In the meantime, if you find yourself needing more storage, check out some free Surface storage options here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.
Cheers,
Jessica
Surface Customer Care
Love my surface 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’m still finding new features and new ways to do the work needed. I’m thrilled with the screen resolution a well as color contrast. At this point, it’ll be premature to even put a review in context.
I would recommend this to a friendLaptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video game highly recommend it. Highly recommend it. Highly recommend it. Great video game highly recommend it. Highly recommend it. Highly recommend it.
I would recommend this to a friendMicrosoft Surface Laptop 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I have been accustomed to Apple products, I couldn't be happier with the performance of Microsoft's Surface Laptop. This is a great device that I use often for school. I have no complaints
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this was a open box purchase, I did like the Surface, the only negative is it continued to freeze and had to restart frequently, screen was too small for me. Overall, nice computer.
I would recommend this to a friend
