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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 752 reviews
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this computer for my daughter. She’s a high school student and I decided on getting a good computer that could last for college too. I am so happy with our purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my fiancee because she is going to be taking some refresher courses for her job. Works great and has all the items one would need if going back to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect purchase at the perfect time. We received a great sale price and my daughter is extremely happy with it. She loves how quick it it and the slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG Best Laptop For The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously fast, totally solid state, battery lasts forever, incredible touch screen and for under a grand. Hats off to Microsoft for making a piece of hardware I love!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you've been impressed with the speed and battery life, and amazing 13.5" PixelSense Display of your Surface Laptop 2! We always enjoy hearing how our users are loving their Surface device, and we appreciate you taking the time to share your enthusiasm with the community!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's all that I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my this laptop best investment ever beside my cell phone. This has all the bells and whistles! Great security and I can make one call for any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop everyday. The boot up time is very fast. I like the resolution along with lighted keyboard. It's almost a year old and still performs like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for grad school and I am amazed. I don't think I would have gone for one so expensive, but there were deals and I'm glad I did. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Screen size is a little bigger than regular surface yet slim and light. Startup is super fast. Performance is excellent. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. You pay a bit more for the Microsoft name, but it performs well and I love the metal body instead of the cheap plastic crap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for students. The camera and record app are good for the ones who have to film themselves for classes. However, sometimes when you open many tabs on the web, it loads the laptop slowly sometimes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share how you're loving your Surface experience so far. We're glad this has been the perfect fit for all your academic needs. If you should ever find that your Surface is running slower, we have some helpful tips for you to speed things up: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      We hope this helps!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for graduation and she loves it. Shes taking it to college and itll be able to handle everything that she needs to do in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The African American female Raj that works in Geek squad installed this product. She is great and knows what she is doing. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid state drive is perfect when booting up. The touch screen is great, especially since Inuse a tablet a lot. The only downside is the lack of a number pad, but I could get a Bluetooth keyboard to solve that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop and we highly recommend. comes in at a great price and we hope it will last us years. tough screen is a big plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I do like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problems I have with this is the changing of sizes on the screen and the changing of views between programs I have opened - I don't know why it happens - accidentally, I'm sure, but it is frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for student.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with surface laptop. Love the face that it does not have all the ore-installed bundled software and freemium tease SW. the touchpad failed right after warranty expired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not that durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop had it for 2 years now its starting to slow down a bit and has a buzzing noise coming from the back now. But it was good well it lasted just wished it lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop to purchase. the only complaints about this laptop: only has 1 USB port and the battery doesn’t last over 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is great for school!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this laptop to college all the time, mainly for my essays. I don’t have to worry about my wrist cramping because of the cushion of the keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and user friendly. Was looking for a replacement for my laptop that I can use to do bills, emails and work activities. Have really liked so far.

    I would recommend this to a friend
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