Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
Amazing device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep going bakk to this brand because its just the best. Its more expensive mut i know this will last me quite a while. I really recommend this laptop
I would recommend this to a friendGood Performance for students
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my niece for school and she loves it. It's been almost a year and it's still steady and performance well.
I would recommend this to a friend- Pros mentioned:Weight
Nice & Thin, but jagged edge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer itself is very nice and it gets the job done. It is sleek, thin, and light for carrying around. The only real issue that I have with it is the felt surrounding the keyboard leads to an uncomfortable edge where the metal and the felt meet. It creates an uncomfortable lip that invades on your computing experience. I might be too sensitive, but I've never really been bother by anything enough to write a review. Test the laptop on your lap and type before you buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for the feedback. We always appreciate hearing from the community about what they like, and don't like, about our devices. It helps us provide a better experience for the community in the future, and we hope to do that here.
Kindly,
Heather
Surface Customer Care
Excellent computer - exactly what I need!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb laptop computer, loaded with full latest Microsoft Office suite. I bring it to class, use at home. Excellent value for the price.
I would recommend this to a friendPerfect for college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as high school graduation gift for our daughter, it is everything she needs. Not only does it perform well but it looks great too!
I would recommend this to a friendComputer for Dummies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super user friendly. Open it up and press the power button and it walks you through it all. Love the touch screen ability as well.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great, best purchase ever! The touch screen is so useful for reading articles for class and to zoom in when I need to!
I would recommend this to a friendOne word: awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptops in the town at present. Apart from the heating problem and face recognition, it is 10/10 for all other aspects.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving a review for Surface Laptop 2! We're pleased to hear you've been enjoying your new Surface, and we'd like to help with difficulties you mentioned. First, if you're experiencing some difficulties using Windows Hello to log into your device, we highly recommend trying some of these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023510.
In regards to your heating problem our team would love the chance to get additional details and assist. At your earliest convenience, please feel free to contact our support team here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
good for mac converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.switched because my MacBook could not handle remote work. it takes awhile to get used to after using only apple products but doable!
I would recommend this to a friendGreat quality for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop to replace my MacBook that doesn't work like it use to. As an engineering student, this laptop has been very useful.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kris,
Thanks for choosing to give Surface Laptop 2 a try! We're delighted to hear you have found a great fit for your engineering program with your new device. We know switching operating systems can be a daunting tasks, so if you're interested, we highly recommend checking out these tips to help you navigate your Surface device in combination with Windows 10: https://support.microsoft.com/en-us/help/4023435.
Welcome to the Surface family, we're thrilled to have you!
Cheers,
Jessica
Surface Customer Care
She loves it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my granddaughter graduation. She had actually done her research and this is the one she picked and she loves it.
I would recommend this to a friendMicrosoft Surface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our kids needed a laptop for school and Best Buy had the best price and it was in stock.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace my old laptop in preparation for grad school. I was between a MacBook and a Surface, happy I bought the Surface!
I would recommend this to a friendSatisfied overally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased during memorial holiday it is Nicely made product and staff was really helpful to choose from many different laptop
I would recommend this to a friendgreat laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this for my girlfriend and she liked it but my uncle’s girlfriend ended up needing it more so i sold it to her
No, I would not recommend this to a friendLook beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface looks very nice. I have been using it for almost a month now so far no problem. Made a great choice of buying it.
I would recommend this to a friendReally great laptop for students!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this computer for my studies in PT school, love the touch screen features for studying anatomy, labeling diagrams, etc.
I would recommend this to a friendGreat for school.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this surface laptop for school and it was the best decision. I will definitely let others know about it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to leave a review! We're delighted to hear your Surface Laptop 2 has been working great for school. We appreciate you recommending Surface to others in the community, and we hope you continue to enjoy your new device.
Cheers,
Heather
Surface Customer Care
good buy and good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good buy and good value the wife love's it. this is just what she needed and wanted. likes it better than surface,
I would recommend this to a friendGreat laptop for College!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son picked this up for his Freshman year of college. He loves it! It has the most used software on campus as well.
I would recommend this to a friend
