Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
Good buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters school work, and to replace another laptop that failed shortly after warranty expired. So far it’s been a good one.
I would recommend this to a friendGreat Value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value compared to MacBook & MacBook Air. It also has touch screen I don’t use much.
I would recommend this to a friendPerfect Gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift and the recipient was not disappointed. They use it everyday.
I would recommend this to a friendGreat laptop for students!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has loved this laptop! He says it is great for school work, streaming, and everything in between
I would recommend this to a friendGreat for back to school
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife , she’s starting online classes and she hasn’t stop talking about how great this computer is , so score one me thanks Best Buy
I would recommend this to a friendmore than happy with this purchase !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to buy a Mac air book instead, but beyond happy I chose the surface! The specs are great.
I would recommend this to a friendGreat laptop fr the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as a sidekick and attending webinars and it works great what ever I throw at it
I would recommend this to a friendGreat Portable Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom and she loves it. She uses it on a daily basis and it's a must have piece of tech
I would recommend this to a friendgreat laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it and its really a great entry laptop but at a premium. I'd buy again
I would recommend this to a friendGreat for this college student on the go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fits me great, slim design and light weight makes it perfect in the back pack!
I would recommend this to a friendWhen it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this laptop for about week and it crashed (blue sad face screen) at least 2 times a day from things such as watching YouTube videos or simple web browsing. I don’t know if I just ended up with a faulty machine but it was the most problematic of any recent computer that I’ve owned. Had to return.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your Surface experience. We're sorry to hear about the difficulties you have been facing with your device. We certainly expect more from our devices, and we would love to hear more details about your experience with Surface Laptop 2 so we may be of service in the future. To reach our specialized care reps, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use the unique reference number we have created on your behalf: 1902086620223.
We look forward to hearing from you soon.
Kind regards,
Jessica
Surface Customer Care
Meeting expextations.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meeting expectations. Networked environment, company owned. Assigned to one user. She likes it.
I would recommend this to a friendAwesome and powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend one .... Far better for me because i don't care for purchasing a Mac Book.
No, I would not recommend this to a friendGreat laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife to use for school. We love it and use it daily.
I would recommend this to a friendMicrosoft is Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop, I got the all grey color comes with touch screen and face recognition which is Awsome
I would recommend this to a friendWonderful laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. I would have to compare it to a MacBook Air at 1/2 the cost. Love it!
I would recommend this to a friendOverall Great Laptop !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I got this instead of a Mac. Im loving this laptop sleek, fast, good battery life.
I would recommend this to a friendFantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my first laptop experience I could not be more satisfied with this excellent product!!
I would recommend this to a friendIs thin. And easy to store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great laptop, I have enjoyed using it. And worth it’s money . Great great great
I would recommend this to a friendAwesome computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. Great capacity, speed and easy to use. Magnetic charge cord in a nice touch.
I would recommend this to a friend
