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  • Front. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 11. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 12. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 13. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 14. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 15. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 16. Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Microsoft Surface Laptop 2 Product Overview video 1 minutes 06 seconds
  • Surface Laptop 2 Top Features video 1 minutes 03 seconds
  • Introducing Microsoft Surface Laptop 2 video 1 minutes 06 seconds
  • A day with Surface Laptop 2 video 0 minutes 54 seconds

Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

Model:
LQL-00001
SKU:
6298022
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 752 reviews

  • Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her computer , definitely recommend this .

    I would recommend this to a friend

  • Surface

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Just was not too fond of alcantara keyboard.

    I would recommend this to a friend

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My high school student loves it. Great materials. And great service at Best Buy.

    I would recommend this to a friend

  • Reminds me of a mac and an hp combined.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fast processing. However there are occasional yellow tints and glares on the screen.

    I would recommend this to a friend

  • Best laptop for school, by far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Macbooks easily. Best ever. You should get this laptop for school.

    I would recommend this to a friend

  • Good affordable option for a surface pro.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used a number of these and find them very reliable for the price without paying extra to have a surface pro.

    I would recommend this to a friend

  • Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use. Only problem has been with facial recognition but it isn’t a deal breaker. Touch screen is a must

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We're pleased to hear you've found Surface Laptop 2 easy to use and that you're enjoying the unique touch screen feature. To assist with the difficulties you're experiencing with Windows Hello, we highly recommend trying some of these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023510.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Great laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable for my job. Easy to operate and the touch screen is excellent.

    I would recommend this to a friend

  • One of the best well built laptops ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop beats apple laptop. No competition!!! Surface products are showing us that they are a brand to beat.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the enthusiastic shout out! We’re happy to hear you’re loving Surface Laptop 2. If you haven’t already, we recommend checking out this link on how to get the most out of your Surface: https://aka.ms/AA4rbrj.

      Thanks again for being a fan!

      Best,

      Rebecca
      Surface Customer Care Microsoft

  • Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than apple. I think this product is worth the money you pay for it.

    I would recommend this to a friend

  • EXCELLENT LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this recommended from best buy employee great choi e

    I would recommend this to a friend

  • All good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints Easy to use like the lap top tablet features nice size makes it easy to carry around

    I would recommend this to a friend

  • Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop anyone can purchase for all things you can dream

    I would recommend this to a friend

  • love my notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it. All of its features are great. Performance is awesome.

    I would recommend this to a friend

  • Great computer for school or work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, clean, and easy to use! It’s fast and updated and a good price!

    I would recommend this to a friend

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome and comfortable to use. Touch screen is great!

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great school or work computer. Helps me get stuff done throughout the day.

    I would recommend this to a friend

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife received this for a Mother's Day gift. She absolutely loves it.

    I would recommend this to a friend

  • GREAT COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COMPUTER, PAY FOR WHAT YOU GET. TOOK ADVANTAGE OF THE SALE GOING ON.

    I would recommend this to a friend

  • Bought it for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!! Bought it for my son but I will get one for me too.

    I would recommend this to a friend
Page 31, Showing 601-620 of 752 reviews
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