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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 752 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Light weight and very functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is light and compact. Long battery life. Also, love the facial recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for work and love it! It is very fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    excellentcu

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful, fast and very lightweight. i glqd to have one of then

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s easy to use and very light so it’s great to go places with it. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it for our teen son. He loves it. It is light, thin, and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    beautiful latop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and light weight. a bit small but i can cary it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Solid computer a bit overkill tho

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has yet to fail me after over a year of purchase only regret I have is the amount of money I spent on it. The keyboard feels solid and tactile. If you have any concern over the material on the keyboard I’ve yet to encounter any kind of sweating or stains on it. The camera is one of the best I have seen on a flagship laptop; it quickly recognizes me whenever signing in and provides accurate lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Compact/Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need something compact, decently fast, business this is ideal. Good resolution etc. I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Light Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is light, portable, and powerful enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, quiet, lightweight, good looking, long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Nice alternative to the Macbook Air

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and light and very powerful. Touchscreen is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Easy to use. Great battery life. Recommend for working on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy laptop. I like the small size and light weight of the laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable and charger great. Easy to use. It’s light weight also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned an XPS for the past several years and didn’t think I would ever buy anything else. The Surface 2 changed my mind. From the battery life and the beautiful touch screen to the smooth running processor, this pc is legit. The cost sealed it for me being $400 less than the touchscreen XPS.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Surface family! We're delighted you decided to make the switch! We're very proud to offer our customers this powerful device, all in a lightweight sleek design. We know getting to know a new device can be a challenge at times, so if you're interested, check out these tips we have compiled to help you get started: https://support.microsoft.com/en-us/help/4023435.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Yes !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it light weight, great battery life, price was right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast and perfect for a everyday home computer

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a college student. Screen is beautiful and bright, build quality is on par with Apple, and the keys feel good. There is some flex in the middle of the keyboard though. Other than that and the off chance the alcantera fabric won't hold up, the laptop is a perfect option for anyone who spend the majority of their time browsing the internet and watching netflix.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're thrilled you're loving the beautifully crafted design of Surface Laptop 2, along with its impressive performance and comfortable build. If you're interested in keeping your Alcantara fabric in top condition, we recommend checking out these care tips: https://support.microsoft.com/ru-kz/help/4023504/surface-clean-and-care-for-your-surface.

      We hope you continue to love all that Surface Laptop 2 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great laptop for general use/school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and starts up fast. Great laptop overall but will need an external hard drive due to being 128GB only.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your feedback! We're delighted you're loving the lightweight design, and impressive speed of Surface Laptop 2. If you haven't explored them already, we have some helpful tips for utilizing external storage with your Surface. Check out our tips here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast computer. Easy to use. Works great!

    I would recommend this to a friend
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