Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,067 reviews
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always wanted a surface laptop....this one has stolen my heart
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
I would recommend this to a friend
Rated 5 out of 5 stars
Great pck
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome computer,great for beginners on someone else’s, great price too.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product. I am using it for both work and personal use.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 4 out of 5 stars
SurfaceLaptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my kid's college use and so far he's happy with the performance.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is all i could ask for. This is a very good laptop
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
I like it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Daughter using it for college and is happy with it's performance.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
First Surface
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great two in one got this as a laptop and tablet replacement.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. My grandson is using it every day for college.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
easy, simple to use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's easy to use for both business or home use. I enjoy using it.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is very sleek and stylish. I love it’s touch screen!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great overall
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is used on a daily basis and it runs great.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a light smaller laptop for my travels and this was perfect
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
I like my surface laptop. It looks quite good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The surface laptop 2 is good. But It does not have word pre-installed.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to use, but lots to learn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this laptop.
Geek squad membership is a must
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome laptop & great deal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing graphics & fun to use. Best laptop I've had in a while!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Worth buying
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoying the laptop, I would recommend this laptop to my friends.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Color, look, performance was so good. One of the best laptop I used
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Rated 5 out of 5 stars
looks good. runs great.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only drawback is very reflective screen.
Otherwise perfect.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Beautiful PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the touch screen. Took a little while to get familiar with Windows 10 and Microsoft Edge. I am enjoying this PC.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Terrie,
Thanks for sharing! We understand getting used to a new operating system can take some time, and we highly recommend downloading the Surface App to help you get to know your new Surface Laptop 2. You can download the app here: https://aka.ms/AA4rbrj.
Cheers,
Heather Surface Customer Care
Rated 5 out of 5 stars
Great device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for college work and is wonderful. Great device!!