Customer Ratings & Reviews
- Model:
- V4C-00022
- |
- SKU:
- 6374345
Customer reviews
Rating 4.6 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Almost Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop for what it is. I’m a Mac user and struggled to find a windows laptop with the level of quality that Apple has. This one does it. I have the black one and it’s super slick, especially for a business setting. It’s definitely powerful enough for what i need, which are most office products (including Power BI, which they don’t yet have for Mac). The keyboard is perfect and I could type on it all day. The screen is sharp enough and has tough capabilities (although I never touch a laptop screen), but the reason I didn’t give a full 5 stars is because the screen is so reflective. I can tolerate it but if you look at it next to a MacBook Pro screen, it’s no contest!
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the surface laptops except for one big problem. The lack of a Thunderbolt 3 port. Microsoft states its due to reliability, I feel they don’t want to pay the Intel tax to use it. The inability to transfer large files 50gb very quickly just crush this and make me stick to my Mac and Razer Blade 13. I love the build, weight, keyboard of the surface. But going from a T3 to USB-C is like going from a Mustang to a Focus.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Very happy with new laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new laptop as old (7 yrs) laptop died. Very happy with this new laptop. Lightweight, easy to use. I would definitely recommend this model.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Laptop has met every expectation I had of it. It’s incredibly easy to use, has a very fast processor and I can take it anywhere due to its lightness.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for my girlfriend. I own 6 other laptops and this one and my surface pro 6 top them all. Great battery life, quick and a strong reliable build.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Microsoft Surface Laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Microsoft Surface 13 inch laptop. Lightweight easy to use. I would recommend this laptop for a dependable every day laptop.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
lab top
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best lab tops ever , fast , bright , great battery life , touch screen , its my favorite color blue
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Design, Speed
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop, it's very fast and it has a nice design. after Apple i feel this is the product to go. i also recommend it.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Loads fast , I love that battery last for many hou
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that is not heavy, easy to take any where and connects to internet f as t
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Works as it should. Lightweight, fast processor and the silver is a beautiful color. Also great customer service at Best Buy
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Caroline,
We're thrilled that Surface Laptop 3's speed and lightweight design fits your needs. We're glad that Best Buy provided great customer service, too. Thank you for sharing your experience; we hope you enjoy using your new Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:WeightCons mentioned:Usb ports
Rated 4 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its compact and lightweight. Wish it had more built in ports. I needed to buy an external attachment in order to have HDMI and an SD card reader. Other than that I love this laptop.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this computer for about a year and it’s been great. No issues, crazy fast, easy to use. 10 out of 10! Would recommend
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Rated 5 out of 5 stars
Nice build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the keyboard. I use this daily and never had an issue with it. I would highly recommend it his laptop. Lightweight and fast!
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect high powered laptop for casual user, nice fast speed when on the internet, great resolution and very easy to navigate!
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
I love this laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always liked the surface pro but didn’t want one because of its keyboard and kickstand. But this is perfect! Super light, super fast, and very chic.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Very good for the price and the perfect size too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and portable. The laptop is very skinny and has a clean aesthetic. Very good for the price and the perfect size too.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
A Perfect Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works like a dream! The touchpad feels nice and gestures feel smooth and responsive. The keyboard is also a great experience. The key travel is perfect and my hands rest perfectly on the base of the laptop. It's very spacious! Everything just looks and works so flawlessly. I use a lot of specialized programs including graphic design programs such as Affinity Designer/Publisher and intense geospatial tools like ArcGIS Pro. This computer had no problems running those programs. I would highly recommend this device.
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thank you for recommending your new Surface Laptop 3 as the perfect computer! We're thrilled that you're enjoying its responsive controls and flawless performance. We hope you get a lot of use out of it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Quality laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop, battery could be better, but speed is good and display looks nice. Very compact and easy to carry around.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
An incremental upgrade to a sleek design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad Microsoft finally offers an all metal surface finish. My older Surface Laptop gen 1 has the Alcantara fabric, and although it was comfortable, it absorbed sweat easily and was harder to clean. The mate black on this newer model is gorgeous. The build quality on this third gen is as excellent as ever. It finally has a USB-C port. However, this port does not support Thunderbolt 3 speed. So you can't plug in an external GPU. I have the i5 with 8GB of RAM, and it handles Photoshop and Lightroom. I also like the new fast-charging feature, but this feature only works when your laptop is closed and sleeping :-/ .
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Great laptop for intermediate laptop users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, easy to use, and very lightweight. Loved how it synced everything from my previous laptop (which was a HP) without a hitch!
This review is from Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend













