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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 392 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Laptop 3's performance, ease of use, and lightweight design. Many appreciate its long battery life and the convenient touchscreen functionality. While some users wish it had more ports, the positive feedback on its speed, portability, and attractive aesthetics outweighs these concerns. The vibrant color options also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 392 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Durable & High Powered laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is durable for how frequent I have been using my laptop for personal and business-related tasks. Lightweight laptop (in terms of size/weight) that has good specs (i7, 16 GB RAM, 256 GB SSD)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect switch from MacBook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast. This laptop was for my sister who used MacBook for quite a while. After she got this, she said she has nothing to do with Apple laptops anymore. #winner

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pricey, but perfect for home school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the incredibly frustrating chromebook. Perfect laptop for the kids doing remote learning. Very sturdy case and keyboard. Kids like the touch screen. It's been a solid performer with no issues. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is speedy fast as expected for one which came with an i7 cpu and 16gb memory. What I find truest impressive about this laptop is the relatively low price yet high end magnesium aluminum finish.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great multi-use laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent business computer for multi program use. My husband uses this for everything from gaming, to graphics, to business, and streaming. Its excellent for travel and has a sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with my new laptop. It issuper fast to log on, and responsive as you navigate through various programs. The battery life is outstanding. On top of that it is light and beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light and Business Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for consultant local government use. Quick startup, battery life and like both touch screen and Face ID access. Works great with a number of Microsoft Office applications and accounts.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop 3 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surface Laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from i5 Surface Pro to i7 Surface Laptop 3. Really like it so far. The i7 w 16 GB ram provides much better performance when multitasking with multiple apps open. Only challenge is holding on to it as the outside surface is very slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great updated computer for original Surface user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is using this Surface 3, and it's very fast with the i7 processor and was very easy to set up, including to use with his old printer. The screen is much better and easy for him to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Brack,

      We're delighted that your husband is enjoying his Surface Laptop 3. It's great to hear that its powerful processor and screen fits his needs. Thank you for sharing his experience; we hope he continues to have a good time using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop all around, thin and easy to transport, monitor is of a descent size and the performance is outstanding. Great machine for work on the go or as an everyday laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing! We’re thrilled to hear your new Surface Laptop 3 is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! Clean desktop, easy to navigate, fast. The keyboard feels great. This laptop has a classy touch. Screen is just right and its easy to take to work and school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that your Cobalt Blue Surface Laptop 3 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface computer, they are great! Super fast and great for my work. Upgraded to more memory and faster processor. Sale price saved me $400 - Great Value!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's the Best Laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop!!! It is all they say it is and more! Truly enjoying it! Battery life is great. I bought the matte black and love it! I would definitely recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for recommending Surface Laptop 3 to others. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    meets all expectations lightweight fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets my needs as fast lightweight laptop microsoft based software meshes with microsoft hardware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and compact, but not quite Macbook Pro power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did return this laptop. That being said, I was initially looking for another laptop to replace my aging Macbook Pro. As a photographer, I wanted a laptop that could be similar to a Macbook Pro, but on a Windows platform. I did a test of Lightroom rendering previews for 4000 images in RAW format. For reference: i9-9900K desktop: 30 minutes 2017 Macbook Pro 13" i5/8GB/256GB (4 ports, 28W CPU): 50 minutes This Surface Laptop 3 i7/16GB/256GB (15W CPU): 1 hour 30 minutes. There are a few things I can see as to why there was a performance gap: - This laptop has only 1 fan, and therefore it does not have the capacity for a higher heat output that the dual fan Macbook Pro can go with - The CPU is limited to 15W vs the 28W on the MBP. While TDP is not necessarily an indication of performance, it does mean there is more headroom. - Microsoft appears to be using 2 different manufacturers for the SSD - Hynix and Toshiba. The Hynix is the one that was on mine, and apparently is the slower of the two. That being said, this laptop is really great in several aspects: - Windows Hello is essentially Face ID for your laptop. So quick. - Standby/Resume is super quick - The speakers are tuned for vocals, and are underneath the keyboard. So playing music or videos, will be more "pronounced", and you will feel as if the speaker is in front of you, instead of on the sides like most laptops. - The keyboard! No super flat keys with zero travel like the Macbook Pros! - USB-C for charging is great and convenient. Overall, the Surface Laptop 3 is a great all around performer for daily use. Just bear in mind you may need to be patient for any CPU intensive tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great laptop for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, sleek and east to use! The color is beautiful and I purchased the matching mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop about a month, and so far it's been great. Lightweight and powerful enough to handle everything I've thrown at it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the power and lightweight design of your new Surface Laptop 3. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface & I am happy I upgraded. Last one was 4 years old. I don't do an enormous amount on it but it is faster & easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Windows Laptop for Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly one of the best windows laptops that exists for business applications. I use basically Office 365, Adobe Acrobat and web browsers. I don't do a lot of intense computing, but I'll have 20 to 30 different types of windows open at a time. This laptop handles that like a champ, never slowing down to take a break. I prefer this laptop over my MacBook Air, over the XPS 13 and the Specte 360. Each of those are top in the class, but when it comes to performance and quality I find the surface laptop to be the best. I really appreciate the solid construction, responsive keyboard and how it is fully one with windows. Not a surprise since Microsoft is hand picking the hardware that works best with its operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The overall package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality and performance in an awesome looking laptop. I went with the i7 and 16gb of ram and haven’t had any issues.

    I would recommend this to a friend