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Customer Ratings & Reviews

Your price for this item is $1,359.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 392 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Laptop 3's performance, ease of use, and lightweight design. Many appreciate its long battery life and the convenient touchscreen functionality. While some users wish it had more ports, the positive feedback on its speed, portability, and attractive aesthetics outweighs these concerns. The vibrant color options also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 392 reviews
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, way more features than some of the other competitive products out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and quality for use in the college setting, easy to carry and screen quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and lightweight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Great for travel and fast performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever use and bought my whole family has Microsoft Surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light to carry and easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how light the laptop is and how slick it is. The sandstone is a great color and it stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for school work and it is an amazing computer!! Haven’t had any issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight! Super fast, silent very easy tu used I also got the pen an is super useful

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled that you love the speed and lightweight design of your new Surface Laptop 3. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good, but expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop of you can afford it. Feels much more solid than the other color models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for collage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks clean , elegant.. and very good build quality . One of the best windows laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're delighted to hear you've been enjoying the design and style of your new Surface Laptop 3.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item knowledge by employees and took time to go over purchasing the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I add the Windows pro and utilize this for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come and collect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer and the costumer service was very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been think about buying Microsoft Surface vs Apple laptop but finally decided buy surface because it is more versatile.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bill,

      Welcome to the Surface family! We're delighted to hear when it was time for you to choose a new device you decided to go with Surface Laptop 3! We have doubt your new Surface will continue to impress you with it's versatility and we appreciate you taking the time to share your experience with us and the community.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for my kids school .decent for light games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slim factor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good alternative if you are looking for reliable and convenience in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packs a punch with speed and mobile abilities. Great compact laptop for business use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful surface laptop, best laptop i have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. i ended up returning it and getting the 15 inch instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A very elegant, average computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was very excited for this laptop, it has been rather disappointing in the last 2.5 years I have owned it. Some programs take a while to load. Also, the computer has a "buzzing" noise most of the time. Battery could also be better. Overall, a very average computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Easy to carry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Easy to use and it was in great packaging when received!

    I would recommend this to a friend