Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 392 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Laptop 3's performance, ease of use, and lightweight design. Many appreciate its long battery life and the convenient touchscreen functionality. While some users wish it had more ports, the positive feedback on its speed, portability, and attractive aesthetics outweighs these concerns. The vibrant color options also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 392 reviews
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Sleek and Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek essence, and functionality is fine and as I expected. Two things I wish I had known prior to the purchase: 1. It will not connect to a monitor unless its wireless, and 2. There are only two ports for standard attachments. Otherwise its fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop with some compromises

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some disaster quality control experiences with 4 other major laptop brands. I finally switched to the surface laptop. A few highlights: 1. Most importantly at least for my own experience: Quality Control. I am tired of getting new devices with QC issues but the surface laptop I received is perfect. 2. Nice screen color and resolution. 3. Excellent build quality. 4. One of the best keyboard and touchpad combination on the market. A few compromises: 1. Screen is too glossy to use in a sunny day even for in door use. 2. Power connector is awkward. Although it's magnetic, it's still too loose. 3. Too few ports. Only 1 usb-a + 1 usb-c. Even 1 more usb-c would make it a much more versatile device. It would be even better if it has a sd-card reader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and a great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, solid computer. Performs quick with the 16GB memory. With so much online storage, 256GB SSD is plenty of space for regular usage of a computer. This computer is well a very good deal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing; we hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Fan noise, Heat

    Rated 1 out of 5 stars

    Huge battery and fan problem!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this laptop! It looks amazing and at first seems great but there is a huge problem that Microsoft still haven’t fixed since launch. When plugged into a charger the laptop battery gets insanely hot and the fan begins to go at full speed and at times you hear a grinding noise. This is with just one tab open on google chrome and no background apps running. People are getting blue screens because the laptop and battery get so hot! I thought it was just bad luck with the one I got but there is a 26 page Microsoft forum with people having this problem and Microsoft has no clue how to fix it. I returned mine after only 2 days of using it. Do not waste your money on this laptop until they fix this problem!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Surface laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop 3 is taking some getting used to. I like; it appears to be a pretty decent laptop. I have noticed it does get warm when I have it on my lap after about 30 or 40 minutes of use. I have not used it enough to give a detailed review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for Mom!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to purchase and was not sure about the color; however, I love it. It is sleek, lightweight and I love the color. Bought to store and manage all my digital pictures to scrapbook.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Diane – We're delighted that you love the sleek and lightweight design of your new Sandstone Surface Laptop 3. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Looks amazing and Works amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really Amazing. I don't regret purchasing this Item, it was the perfect gift for my Mom. The color was prettier than I expected it to be in real life. It really gives it a premium look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rose Gold FTW

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife. She loves it and uses it every single day. Hasn't had any issues, she loves it. Rose Gold color was perfect for her.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Laptop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is one of my favorite purchases ever. This laptop has so many positives and it's by far the best that i've ever had.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Aubree,

      We're delighted that Surface Laptop 3 is one of the best laptops you've owned. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect. It is fast, small and has a nice keyboard. I don't use the touch screen often, but it is a nice feature to have when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect computer for everyday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my on the go need. With the addition of word I am able to write as an Author yet I am able to do everyday work and enjoyment from a lightweight touch screen computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Surface laptops. I got one (i5 - 8GB - 256GB) last Black Friday and could not believe this one was on sale. I'm super excited about this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super light!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a light and easy to carry laptop, buy this one! The screen resolution is excellent and I like that the screen is more like a tall rectangle.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST COMPUTER ON THE MARKET!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt the best laptop out there. We have purchased over a dozen in the past few months and love them. The i7 processor is a nice step up from the i5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that you consider Surface Laptop 3 to be the best laptop on the market. Thank you for sharing your experience with it; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a MacBook. Solid built aluminum construction. Feels great and very fast. Glad I purchased the surface product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Runs well!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With online school, I use my laptop 24/7. It runs well and doesn't get hot. Having multiple tabs open on different web browsers doesn't slow it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Windows never lets me down

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a surface laptop 3 to start doing my school projects and it’s amazing. It’s super fast and face recognition is so much easier. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for college!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased this laptop to use at college. She has been able to use it to take notes and to do online classes and has had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on Black Friday, a bit expensive even without a discount but totally worth it! Sleek design, decent hardware

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything I need it to!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just transitioned to this surface laptop from an older macbook pro. I was weary straying from apple products but i am very happy with my purchase.

    I would recommend this to a friend