Customer Ratings & Reviews
- Model:
- V4G-00001
- SKU:
- 6374332
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, large screen size, light weight, and good battery life as significant advantages. Many appreciate the sleek design. However, some users experienced issues with performance, limited RAM, and occasional overheating. A few also reported problems with the Wi-Fi and speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tablet. Easy to use. Would recommend to anyone.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for recommending Surface Laptop 3 to the community! We're glad to hear your Surface has been easy to use, and we hope you continue to enjoy.
Cheers,
Heather
Surface Customer Care
How did I live without you?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. From the moment that I lift the top and see that little eye looking for me. Beautiful full cover display. Crystal clear viewing of videos and student work. Fast charging. Multi functional. I’ve still not tried everything. Every day is a wonderful find. How did I live without you? I need not wonder Ever again!!
I would recommend this to a friend- Pros mentioned:Screen size
Bought for kids homework- all ages find it easy to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the large screen and the touch - great resolution
I would recommend this to a friend Many good things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic charger is a major step forward in not destroying the plug. Have had problems with the screen going so dim we cannot see it and the fonts, esp in the task bar are too small to read without a magnifier. The performane is fine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you're enjoying your new Surface Laptop 3 and the magnetic charger! We're sorry to hear you're experiencing screen dimming difficulties that are impacting your ability to work. We've notified our specialized care team and they are ready to assist. To receive assistance, please fill out a form here: aka.ms/SurfaceCustomerCare, and include this unique reference ID number that we have created on your behalf: 2002074040792.
We hope to hear from you soon.
Kindly,
Rebecca
Surface Customer Care
- Pros mentioned:Ease of use
My senior loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, easy use. Good for distance learning.
I would recommend this to a friend - Pros mentioned:Speed
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast, the screen is clear and it works great.
I would recommend this to a friend - Pros mentioned:Screen size
great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is review: good clarity, big screen happy now .
I would recommend this to a friend - Pros mentioned:Ease of use
great first lap top computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the purchase went great! the lap top was easy to use.
I would recommend this to a friend Surface Laptop 3 Lover!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded and boy am I glad I did! Everything about this computer has made my life easier. It's sleek and compact but still big enough for an over 40 user! It has many useful prompts, that I can use or turn off. I love it! All I can say is, when your 18 year tells you what to buy, LISTEN!!
I would recommend this to a friend- Pros mentioned:Weight
games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's light and the clarity of this laptop is perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Overall quality is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall quality is excellent! Easy to learn to use.
I would recommend this to a friend easy to use laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this laptop because the surface 2 touchpad stopped working and Microsoft could not fix it. I certainly hope that doesn't happen with the 3! So far so good......I tend to keep a laptop for several years..... I'll give an update in a year or two.
I would recommend this to a friendWould recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best computer I’ve ever owned. I haven’t had a windows computer in 15 years, and boy is this awesome. Quick to shut down, and quickest startup I’ve seen on a computer. Runs so nicely and the big screen is great for my work. Would recommend for casual/work use!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending Surface Laptop 3 for work and casual use. It's wonderful to hear that it's the best computer you've owned. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Speed
Decent but a little expensive for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the laptop functions well but not amazing. Right out of the box, the laptop had minor issues freezing. The battery life is also not amazing. The screen is sharp, and the speed is decent.
I would recommend this to a friend Not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only kept it for a week. It functioned well unfortunately it was a little too bulky for what I had intended it to be used for. It did have a very sleek design just a little large for my taste.
I would recommend this to a friend- Pros mentioned:Battery life
Good, not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my best purchase. Its okay, but would not recommend to users. The computer is a bit slow and the display is not that great. Battery life is great
No, I would not recommend this to a friend Another Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think in retrospect I would get the type that has the option of folding like a tent. It seems to lose its charge rapidly and may have best buy look at this. Setup on the program I bought is difficult to match other familiar setups.
I would recommend this to a friendmocrosoft compujter 15" screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed someone to help me understand memory and space, ram etc. So the gentleman i think he was a supervisor was very helpful and informative. Bought an edge Microsoft laptop with a Brother scanner for my documents and a back up hard drive. I left happy
I would recommend this to a friendAmazing for college students!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I really am happy with this purchase. As a college student who has to use programs I don't normally use everyday this laptop makes everything alot easier and runs efficiently as well. The laptop is very well built and the display is amazing.
I would recommend this to a friendGreat work laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding laptop. Upgraded from a 2015 Asus and this thing is great. Fast boot, lots of power, slim design, and so far, no annoying functions that stop working. I do wish it had a number pad and I was surprised at how expensive it was.
I would recommend this to a friend