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Customer Ratings & Reviews

Your price for this item is $1,019.99
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Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, large screen size, light weight, and good battery life as significant advantages. Many appreciate the sleek design. However, some users experienced issues with performance, limited RAM, and occasional overheating. A few also reported problems with the Wi-Fi and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 540 reviews
  • Rated 5 out of 5 stars

    This laptop does everything I need it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my wife who is a school teacher. The specs were what she needed at a very good price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello James,

      We're glad that Surface Laptop 3 has the power and functionality necessary for your wife to teach remotely. Thank you for sharing your experience; we hope she enjoys using her new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this computer. Make sure to get a case for it because you don’t want to damage this beauty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a retirement gift to myself. I researched a lot of laptops and kept coming back to this one. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nette,

      It's wonderful to hear that you're enjoying the gift of a new Surface Laptop 3! We're glad that you love it and hope you get a lot of use out of your Surface. Thank you for sharing your experience.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife. She had an HP that was less than 2 years old and just quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the Wife She is happy with it If the Wife is happy, I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek, wonderful but for older folks with vision problems its hard to see light keyboards. I had to return it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop I’ve ever owned. I bought it for my wife and I’m in love with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked out my item on line, ordered and picked up an hour later - no waiting on line and a very nice cashier helped me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Marko Dukanovic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fascinated works great a printer plus touch and see in seconds well lighted keys wonderful calculator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this recently and have been very happy with it so far. We generally have great experiences at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new Microsoft Surface Laptop. It does everything I need it to do for my Graduate School program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keys are so touchy and the brightness is a little inconsistent when you turn it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the to replace an older surface. It seems fragile to me but works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer at great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase. This computer outperforms at every level. Love it and well worth the money

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matty,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Surface Laptop 3.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the speed and ease of use of the Microsoft Surface! Have experienced no issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop efficient and reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great way of getting things done fast. Great performance, awesome graphics, it delivers on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer still not thebest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not better thank the small sized version with metal finish. still beautiful computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. I bought one for my daughter and had to get one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best laptop on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything you have ever wanted from a laptop, This one has it all! Well worth every penny of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Mac for designers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Mac! Won’t break down on you! Do your research before purchasing and you’ll see apple is just hype.

    I would recommend this to a friend