Customers frequently mention the ease of use, large screen size, light weight, and good battery life as significant advantages. Many appreciate the sleek design. However, some users experienced issues with performance, limited RAM, and occasional overheating. A few also reported problems with the Wi-Fi and speakers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 540 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
My first Mac!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have recently purchased this because of the fact that I was going back to college and was in dire need of a new laptop. Through out the years I have always use Microsoft but was never opposed to using a Mac. I'm glad I made the choice to go with this. Not only it has a sleek and very hip appearance, but it also have the functionality of it being easy to use and navigate through its processing unit. I've known that Mac is prone to viruses so that too was a plus!!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
We're delighted to hear you've been your Surface Laptop 3 for school! We appreciate you taking the time to share your experience with the community, and we hope you continue to be impressed with your Surface Laptop 3!
Cheers,
Rebecca Surface Customer Care
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Better then the Macbook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old computer wouldn't work for me anymore so I had to buy a new one. This is perfect for everything I need to do and more. Its processor is fast and the battery life is great for on the go travel. I would recommend using the power save mode or your battery will run out alot quicker and you'll be rushing for a charger. The keys are nice to type on and the track pad feels so smooth. The lack of ports on the sides is concerning but so far I haven't missed them at all.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love it.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim and quick. Love using it. Couldn't imagine life without it.
I would recommend this to a friend
Pros mentioned:
Screen size, Speed
Rated 5 out of 5 stars
Great Device for Distance Learning
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The school district gave us iPads and they work about 20% of the time. I decided to buy this for my second grader so he could ACTUALLY participate. It was a great buy, he has intuitively picked up the form factor, including the touch screen and is far more productive than many others in his class. This is the first Ryzen processor I've had but it is fast and no difference for anything we do from an Intel processor. Great device!
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Garrett,
We're glad that Surface Laptop 3 has proven to be a great device for your son's remote learning. Thank you for sharing your experience; we hope that your son continues to enjoy using his new Surface.
Cheers, Chuck Surface Customer Care
Cheers, Chuck Surface Customer Care
Rated 5 out of 5 stars
One of the best computers out right now (2019)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case study:
I got this laptop for my father, who needs a fast laptop to run simple excel spreadsheets and occasionally allow me to photoshop or edit some photos / documents.
Who is this for?
This laptop is incredible for anyone who needs to have the power to do basic to advanced graphic designs or anything in the adobe suite.
With the specifications on this device, I cannot see it doing 3D renderings or renderings of any kind really (you're going to need something else).
User experience: 10/10
Flawless design from Microsoft this time around. It's amazing, responsive, snappy, fast, and highly compatible. Maintain this level of quality, Microsoft, and I'll never go back to Apple products. Your new mantra should be, "we maintain and improve."
Price Point: 10/10
After tax: around $1200. It's incredible for what you're getting. And if you're buying it at select stores, there may be a student discount.
Overall:
100/100
I highly recommend people get this laptop for any portable document conquering device.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for the great shout out! We're thrilled to hear you and your father are enjoying Surface Laptop 3. We designed this device to be a lightweight powerhouse, keeping up with you throughout the day, enabling you to do more! We appreciate you taking the time to share your experience with the community,we know it'll help the next person looking for the perfect device.
Cheers,
Rebecca Surface Customer Care
Pros mentioned:
Weight
Rated 4 out of 5 stars
Great for standard business use.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The size and design is great. It’s lightweight. It is a little slow for developing applications. I need to have multiple programs open. It works well for Zoom conferences and using a few programs at the same time.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for the review! We're delighted to hear you've been enjoying the overall design of your Surface Laptop 3, and we'll be sure to share your feedback with the rest of our team.
Kindly,
Heather Surface Customer Care
Pros mentioned:
Screen size, Speed
Rated 5 out of 5 stars
Amazing Laptop For An Old Timer Like Me!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am 64 years old and this laptop is a great pickup to use for business, Internet surfing, and music. Not at all close to being intimidating the laptop guides you very well on how to get started. I use the surface on a daily basis and it is quick on its feet. The touch screen comes in handy especially with arthritis.
I would recommend this to a friend
Pros mentioned:
Screen size, Weight
Rated 5 out of 5 stars
Fantastic experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
t's a well-made laptop that has plenty of power for the average user and now comes with a wonderfully large 15-inch screen with a browser-friendly 3:2 ratio. Throw in a great trackpad, decent keyboard, and some nice extras like the facial recognition features in Windows 10, and you have solid, lightweight machine
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed, Weight
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it ! It’s fast and light very easy to use !
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed, Weight
Rated 5 out of 5 stars
Awesome laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use portable and very light!! Machine is fast!
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Great upgrade from a 5 year old laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightweight and powerful. We upgraded from a 2014 Lenovo. What a difference in speed and functionality
Plus it is half the weight
We picked it because the sales rep at the Woodruff Road Best Buy told us that everything in it was made by Microsoft All the hardware and all the software. Plus it looks great Platinum model
I would recommend this to a friend
Pros mentioned:
Battery life, Screen size
Rated 5 out of 5 stars
Great 15 in screen
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop for myself so that I didn’t have to share with my wife’s desktop. Really like the screen size and uncluttered look of the tablet.Highly recommend this Microsoft Surface.Easy to pick up and learn right from the start.The buttons have a nice high quality feel when typing and the battery life is amazing.
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 5 out of 5 stars
Excellent design
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a lighter option of computers, and I was between a MacBook and the surface.
At the beginning I felt skeptical because choosing the Surface but it is so practical and easy to understand that I’m happy with this option.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Surface review
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Portability is terrific, as is speed. Internet connectivity is not always as consistent as our other laptops (Windows and Chromebooks), which was surprising. Overall pleased.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 5 out of 5 stars
Great Value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop, extremely thin. Get the 15 inch, it's still a very small profile and a great screen on it's own. I wish it had a mute mic button, or a number pad like the HP but the Alcantara finish is awesome...feels like leather seats.
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 5 out of 5 stars
Bought for my nephew. Great for high school!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The portability make it a joy to carry around and still possess a well around laptop. The crystal touch screen display is epic. Bought the basic 15’ model. Plan to upgrade the entry SSD to something more practical thanks to its serviceable storage.
I would recommend this to a friend
Pros mentioned:
Screen size, Speed
Rated 5 out of 5 stars
Best Laptop for Business
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Laptop I have ever used. Great for business and office work. I am a Paralegal and use this Laptop all the time. It’s amazing. Great speed! Touch screen is the best. Battery life is ok.
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Fast and light
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for my son in college, he loves it. Very fast and light, does all the latest laptop applications. We originally bought HP 360, my son suggested we get him the Surface.
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 4 out of 5 stars
None
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The look of this purchase was a plus. It is Light and slender and exactly what I was looking for. It was easier and faster to use. It is An improvement from my previous laptop.
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Best Laptop I've Ever Owned!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is lightweight, fast, and ultra functionable. Best purchase I've made in a long time. I was considering a macbook but the features on the surface surpassed the macbook and cost less!!!