Customer Ratings & Reviews
- Model:
- V4G-00001
- SKU:
- 6374332
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, large screen size, light weight, and good battery life as significant advantages. Many appreciate the sleek design. However, some users experienced issues with performance, limited RAM, and occasional overheating. A few also reported problems with the Wi-Fi and speakers.
This summary was generated by AI based on customer reviews.
Ryzen processor shines for most uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get this during one of those $300-off sales, go for it. AMD and Microsoft have tuned the processor drivers to be very efficient in most cases. One downside to the AMD Ryzen, though, is video playback. You'll see a decrease in battery performance compared to the Intel version if you watch a lot of video. For me, though, doing business work, the battery life has been great, despite this unit's relatively small battery. If you want a lightweight 15" laptop with a 2:3 screen, well, this is pretty much your only choice. Fortunately it's a pretty good one!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's wonderful to hear that you're enjoying the power and performance of your Surface Laptop 3. Thank you for your feedback, too -- it helps our teams in the development of the next generation of Surface products. We hope you get a lot of use out of your new Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Speed, Weight
Easy to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I expected. I love how fast it is and that I have multiple screens. It's very light weight as well. Very pleased
I would recommend this to a friend - Pros mentioned:Screen size
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the surface laptop 3. It's a great all around pc. I love the 15in. Perfect size for me. The design is great.
I would recommend this to a friend - Pros mentioned:Screen size, Weight
Exactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a work laptop for me. I am consistently on the go and it is perfect...slim, lightweight, touch screen....
I would recommend this to a friend - Pros mentioned:Screen size, Speed
LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop of all time. Super sleek and fast. Very durable and great big screen to allow me to work from home
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're thrilled that you consider Surface Laptop Go to be the best laptop of all time. Thank you for sharing how sleek and fast it is; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Screen size
Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Surface lap top. Easy to use and has a great view on large screen for viewing.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the Surface Laptop 3 and that it has been easy to use.
Best,
Katie
Microsoft Surface Team
- Pros mentioned:Ease of use, Speed
Just what I imagined
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a 15” that’s not too bulky, this one is working great. Fast and easy to open and start with one hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you're enjoying your new Surface Laptop 3. We're glad that it's been easy to use, too. Thank you for sharing your experience with it!
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Weight
Love the functionalityof the Microsoft Surface Lap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad that I took the salesforces suggestion! Great product. Love the looks and the weight and the keybord!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you tried out Surface Laptop 3, too! It's great to hear that you love its portable design and functionality. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Weight
A good investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop that was bought to replace an HP. Light, solidly built and easy to use.
I would recommend this to a friend Poor Student work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a small jobs for student work, carry anywhere small enough to put in your travel bag.
I would recommend this to a friendExcellent Product, Less than stellar store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all, an excellent product. Its a premium laptop with mild specs, but the build quality is phenomenal, and the keyboard and trackpad are still the best you can get on windows. But Best Buy is a frustrating place to buy a computer - the sales reps are told repeatedly by the company to inform you, the customer, that they are "not paid by commission" which while technically true, is not helpful. They follow this statement by insisting over and over again that you ought to buy every warranty you can, and to open a credit card too. Guys - take the hint. If I say I know what I want, and I don't want anything extra, just let me have that. It's cruel that corporate forces this competition on it's employees, and the experience was bad enough that I probably won't be buying anything from Best Buy again...well, at least not in person. It's a shame.
I would recommend this to a friend- Pros mentioned:Speed, Weight
Great so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really nice laptop that I’ve had for a short time but it’s working great so far. Very lightweight and fast.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
I love everything about it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and colors on the screen are beautiful! It’s easy to use and figure out and works great.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Amazing Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for productivity. I bought this laptop for work and it is very lightweight, fast & and smooth.
I would recommend this to a friend - Pros mentioned:Weight
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! It is a great laptop to read and work MS word as well as pdf. Light, sturdy and good design! I love that.
I would recommend this to a friend - Pros mentioned:Screen size, Speed
Great Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch screen , very fast , probably the best laptop I've owned over the years.
I would recommend this to a friend Wife was skeptical
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wasn’t into electronics and wanted me to buy her a cheaper laptop. Now she expects greater.
I would recommend this to a friend- Pros mentioned:Screen size, Speed
Great Purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I've ever owned. Super quick, sharp display. Love the touch screen.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Love this computer very easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Really love the ease of use and graphics. Touch screen is awesome.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great computer for work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features for a great price! Lightweight and easy to use!
I would recommend this to a friend