Customer Ratings & Reviews
- Model:
- V4G-00001
- |
- SKU:
- 6374332
Customer reviews
Rating 4.5 out of 5 stars with 540 reviews
(540 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, large screen size, light weight, and good battery life as significant advantages. Many appreciate the sleek design. However, some users experienced issues with performance, limited RAM, and occasional overheating. A few also reported problems with the Wi-Fi and speakers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat, Speakers
Rated 2 out of 5 stars
over heats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers buzz when listening to speech. Wi-Fi turns off when computer over heats. Computer gets very warm when watching YouTube videos at double speed after 20 to 30 minutes, then shuts down Wi-Fi Had computer shut down once after about 2 hours of work. Computer is okay if you don't multitask for to long. I have a feeling why the computer was a discounted return. I was told the previous owner returned it only after 5 days.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Well-Rounded Product for All Functions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is light and durable and was shipped in great condition. This product was easy to set up and does not over heat through a work days load of tasks. A powerful system allows for quick and easy functions.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great MacBook replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for my daughter to start college because her MacBook wasn’t working. She loves it and all the extra functions like face recognition and touch. It’s fast and runs smooth and is super light!
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, ultra thin laptop. Beautiful screen clarity, and great performance. Microsoft makes some good hardware, just a little pricey compared to other brands. But the fit and quality is worth it imo.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
great laptop just returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This actually was a really nice thin and lightweight laptop. I actually ended up returning it. i ended up wanting a tablet with pen support and I could be turn into a laptop if needed.
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Not bad for the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how thin and lightweight this computer is. Its a little odd in operation. It will suddenly shut down for no reason. Overall a great computer for my needs.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Well built, great display, but not a powerhouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the AMD Ryzen 5 version of this laptop. It is a very well built laptop with a gorgeous screen, also the aspect ratio is perfect for web browsing. Don't expect this version to be a powerhouse though.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love the computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does exactly what I want it to do. I am very happy with it and I believe I am a surface user for life. I have been using this for a month or two now and I had a Surface 4 and all the accessories work with both.
I would recommend this to a friend - Pros mentioned:Screen size, Speed
Rated 3 out of 5 stars
Beware of screen cracks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp picture, fast speed. I had the laptop in a case and the laptop sleeve of a bag and the screen still cracked the entire way across.
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Sandy,
We're sorry that there's an issue with the screen on your Surface Laptop 3. Microsoft Support may be able to help. We recommend contacting them for assistance here: https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface
Hope that helps,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
great customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned a laptop i had just bought but had issues with and easily returned it and selected one that better suited my needs, so far very pleased with that one.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop for the money. I previously used the Surface Book with detachable keyboard and the performance and battery were terrible. This is much better and doesn't get unbearably hot either.
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love it, love it. Great computer for school and it was on sale for 899$ for a 15 inch is an amazing deal. Favorite thing is screen resolution, keyboard feedback, and battery life.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're thrilled to hear you're loving your Surface Laptop 3! Best, Erica Surface Customer Care
- Cons mentioned:Heat, Performance
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was very disappointing for the price I paid, laptop was glitching and over heating, had to return it in exchange for another one.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Had my brother who is a computer engineer help me pick out a laptop. He choose this one for me and so far I have loved it. Well designed and well built. Love the magnetic charging feature.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light it will s and the fact it is easy to use. I enjoy the usb plug in on the side so I can transfer data to my printer or add info to this lap top. I would recommend this labtop to anyone
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
great laptop and great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surface are the smoothest windows laptop. this screen on this one is amazing. the software and hardware work together making for less problems with windows. the screen is very clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use and efficient so far. This is a replacement of the more expensive one which I had issues with twice so decided to try this model instead.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
So for it is lightning quick and easy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite an upgrade from my old Dell. This Surface laptop is super fast with powerful processing speed. The screen is very large and with the Surface pen so much easier to browse and guide with.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between MacBook Air or this Microsoft surface. I picked the surface because of the 15” inch screen. It’s a Perfect size and easy to use.
I would recommend this to a friend Rated 4 out of 5 stars
2 year review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been a great journey. However, one thing i will say is that when you are super multitasking, and i mean on a docking station with 3 monitors extended and grinding for an hour or 2, you will hear the fan! Otherwise, when used as a school laptop by itself to do normal stuff its very reliable and good with 4k video. I do however, wish i would of gotten the metal version rather than the mat, since the mat eventually becomes worn from the sides or leaves hand prints.
This review is from Microsoft - Surface Laptop 3 - 15" Touch Screen - AMD Ryzen™ 5 Surface Edition - 8GB Memory - 128GB SSD - Black Alcantara
I would recommend this to a friend















