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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 281 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 3's large, gorgeous touchscreen and ease of use very favorably, also praising its lightweight design and generally smooth performance. Positive feedback also includes battery life and the sleek design. However, some customers expressed concerns about the limited number of USB ports, the relatively high price point, and occasional overheating during intensive use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 281 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The laptop is a bit on the heavier end but I don't mind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jwig 0410

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase even though it was a little more than I wanted to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing it’s very lasting and with overage it’s even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this choice! Shipping was great and came at a reasonable time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Very stylish and works very well and compatible with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast loading, great biometrics with sturdy keyboar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, light, yet sturdy laptop. With great touchscreen access and biometric scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, light and no problems!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as my primary work laptop and have had a great experience! No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was greatly needed for my son. The sales person was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 15" touch screen, it's a life saver, makes things so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but too big honestly. AMD Ryzen is ok nothing special.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as powerful as I was expecting. Actual battery life with low to moderate use is 6 hours if you’re lucky. When you pay this much you have high expectations that weren’t met.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have many of these at work and they function well and are never a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, overall my shopping experience was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the new Microsoft Surface. It’s very easy to use with Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Quick and easy delivery. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it jtj rjrj rijdkfb jewelry idkdjr. Djdid rjdieih

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    awesome, except.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, except, when watching media(netflix, amazon....), audio gets out of synth with video. Seems to be a known problem. I am going to return it, Otherwise perfect laptop, and I am sad that I have to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our company swears by these machines!! The AMD version is a beast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this for school able to draw on screen and save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great Lab Top to use for home use or for work!

    I would recommend this to a friend