Customer Ratings & Reviews
- Model:
- VGZ-00001
- SKU:
- 6374335
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 3's large, gorgeous touchscreen and ease of use very favorably, also praising its lightweight design and generally smooth performance. Positive feedback also includes battery life and the sleek design. However, some customers expressed concerns about the limited number of USB ports, the relatively high price point, and occasional overheating during intensive use.
This summary was generated by AI based on customer reviews.
Great build quality, dissapointing performance
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially drawn to this laptop because of it's sleek look, and build quality. I quickly realized its flaws. The speaker system rattles at louder volumes, the computer froze too often, and the storage space/RAM is not enough at this price point. I love the design, only wish it performed better. Disclaimer: if you want to watch movies on your laptop, go with something else. The aspect ratio will create black bars to shrink the video down.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, perfect for working from home and personal use.
I would recommend this to a friend - Pros mentioned:Screen size
Overall a decent package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality. Great touchpad and screen. Sound is probably the best on any windows laptop. Unfortunately performance is mediocre. Not enough RAM and processing power is not up to scratch.
No, I would not recommend this to a friend Great clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for doing all types of work and watching movies. Sleek, clean look.
I would recommend this to a friend- Pros mentioned:Performance
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing laptop. Haven’t had any issues and works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. And learn. Service of set up was excellebt
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super easy to use and makes working from home easy!
I would recommend this to a friend - Pros mentioned:Screen size
Great PC for seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Pc, love the touch screen . Tough transition from Apple to a PC
I would recommend this to a friend - Pros mentioned:Performance
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fine. Much better than old computer.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer word very well, I will recommend this product
I would recommend this to a friend - Pros mentioned:Screen size
Sleek style, great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard, nice trackpad. Very slim. Great build!
I would recommend this to a friend - Pros mentioned:Speed
Excellent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start up is fast, great graphics . Excellent computer for students
I would recommend this to a friend - Pros mentioned:Ease of use
met its purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to work with easy to transport, great for college
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that Surface Laptop 3 was a great choice for college work. Thank you for sharing how easy it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Surface Customer Care
great laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works beautifully perfect for my needs great battery life
I would recommend this to a friend- Pros mentioned:Weight
Hope mine is just a fluke...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like: that it's lightweight, has a good keyboard, does everything I need it to do. What I am mad about: 3 months in and the power cord is frayed (where it connects to the laptop) and the screen isn't stable (it wiggles about 2 inches when it's upright and doesn't stand still like every other laptop I've had). EXTREMELY disappointing when you've had it for 3 months... Going to find out if it has any kind of warranty. Also, I can't stand the auto brightness feature. I turned it off, but it still happens from time to time. Makes me crazy.
No, I would not recommend this to a friend - Cons mentioned:Price
Good computer. User friendly. High price tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase and good product. Price was a little high.
I would recommend this to a friend Solid, premium laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You pay a premium, but get a top notch, quality laptop. An SD card like my surface book 2 would've been a nice feature, but if you use a bluetooth mouse, you still have 2 USB ports (1-A, 1-C) to utilise for extra storage capacity.
I would recommend this to a friendgreat and versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way better than another laptop I have used. i currently used the 8gb , 256 SSD, and it handles all my work well. I work in statistics and health maps. Adobe suite. i have no complaints about it so far
I would recommend this to a friend- Pros mentioned:Weight
Good laptop if you do not need fast response
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is elegant and very light weight. The software is not bad but the entire system is very slow. I would suggest a faster computer with more storage.
No, I would not recommend this to a friend - Pros mentioned:Speed
Over priced and we got a lemon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews, we invested more than we needed into this beautiful laptop. It looks great! It was easy to setup and was fast. Not long after setup, it kept dropping the WiFi multiple times a day. You would have to problem solve to reconnect. Then it started rebooting in its own. Horrible experience. Best took back with no questions and I purchased an HP. Love Best Buy!
No, I would not recommend this to a friend