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Customer Ratings & Reviews

Your price for this item is $2,099.99

Customer reviews

Rating 4.4 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Laptop 3's ease of use, light weight, and performance. Many appreciate its sleek design and large screen, finding it suitable for both work and travel. While some users noted that battery life could be improved, the overall experience was overwhelmingly positive. The laptop's capabilities impressed users, with many considering it a powerful alternative to desktop computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 2 out of 5 stars

    Your phone policy sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and your help when I was at the store. I HATE THAT YOU REFUSE TO ANSWER THE PHONE WHEN I CALL YOU! I have to drive 35 minutes each way to go to the store when a phone call would have sufficed! I can’t wait until you get some competition! My body will no longer darken your doorway!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Minor issues in 4.5 years, but generally content

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this laptop in October 2019. Although the functionality of the touchscreen has experience occasional malfunction, which required an update of the OS for restoration, has been overheating rather rapidly, which disrupts the operations of the Wi-Fi and other internal components, in the past 4.5 years, and had two incidents of a lack of function for 2 days, which required a reboot, I am generally content.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept crashing and restarting. Returned it and bought a Samsung with better specs and $600 cheaper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer but Geek Squad good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. After bring it back multiple times to Geek Squad issues could not be resolved and unable to even reinstall Win 10 to insure all of my data was erased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, very sleek and works great. really enjoy using the item

    I would recommend this to a friend