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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 220 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 4's lightweight design, excellent performance, and long battery life. Many also praise its ease of use and the comfortable keyboard. The touchscreen functionality is another frequently cited positive aspect. However, some users express concern regarding the limited storage capacity of the 128GB SSD model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 220 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Perfect size and battery last long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works great and easy to use. Buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone shows professionals and care and ready to help for any questions customers have and ready to take take them to the correct department. They have a high spirits

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great ultra book

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, not made for high performance but for light use it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She likes the appearance and speed. Use for zoom and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for school and its perfect better than the chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. It is small enough and light enough for me to carry around. It does what I need it to do. It is a great purchase. I definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Laptop is exceptionally small and thinner that I was expecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far please with the purchase , No Issues I would recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop for the price, it does the job well and it is very quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pc with the price of, keyboard is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User Friendly Microsoft - Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Laptop 4 - easy to navigate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O365 simply works better on PC than on Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter started college and we replaced her MacBook with the Surface which works better with Office. She loves the Office experience on PC a lot better than on Mac and is glad we made the switch for her.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Looks Good on the "Surface"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking for a replacement for my MacBook, I decided that the Surface would be the best bet. But after taking it home and getting it all set up, the entire Windows experience is pretty much exactly the same as it used to be 10 years ago. Clunky and unrefined. Fan was pretty much constantly running and laptop was hot to the touch even just watching Netflix or Youtube. THEN there's the keyboard. It feels fine, but the ENTIRE body flexes when you just rest your finger on a key. I just couldn't look past it. There's no reason to pay this much money and get the build quality of a $60 tablet. I will say the battery life was pretty good and the screen looked nice. Touch input was basically pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful piece and what smooth functionality. I am super impressed. So glad I went for this laptop, it's my second surface and I think I will stick to surface for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our son a few years ago and ended up buying our daughter the same one. It’s great for everything they need to do with schoolwork and a lots of other things. Good buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Purchased for daughter to start college. Does everything we need it too. Well built, great construction, and excellent display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid laptop only thing I do not like is that it gets really hot whenever I play games on it but it doesn’t lag or crash running call of duty or fort nite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been purchasing these for my employees. This is a solid pc and is perfect for every day task. As well as having a great feel for build quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my surface. My only issue is that sometimes it doesn't work as fast when it comes down to the touchscreen. Other than it's pretty awesome.

    I would recommend this to a friend