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Customer Ratings & Reviews

Your price for this item is $800.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 482 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for; lightweight and long battery life. Perfect!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear Surface Laptop 4’s lightweight design and all-day battery life is a perfect fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Laptop series. Great feel, long run time on battery and llightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very comfortable, super light and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with laptop, amazing for school projects. Great for research.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Does Not Disappoint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Windows Laptop you can buy. Fast. Stylish. Sturdy. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 3 out of 5 stars

    Surface Latop 4-Not Impressed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with the Microsoft Surface Laptop 4. Looks good, sleek and the matte black is visually appealing. Dislike the lack of ports and the laptop seem to run slow and very laggy. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great light laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and pretty laptop that runs in fast. Happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop I mainly use it for school but it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever owned. Fast, slim and powerful, all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good , my son love the laptop excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry goods Mỹ Sơn him verry happy when using this computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. I was worried about downgrading in size, but the batter life makes up for it. I am a full time online college student and can get through at least two full days of work/class before I need to recharge it. It's also great for all of the multitasking that I need to do. Down side is only one USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slim profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim profile, simple setup easy to use. Delivered quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that your Surface Laptop 4 arrived quickly, and we hope you continue to enjoy its lightweight design. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft, You’ve Come Along Way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a remarkably nice laptop and has a familiar high quality feel if you’re used to a MacBook Pro. In fact design wise, it is almost a blatant ripoff of an Apple laptop- which is quite alright. Light and sturdy body, decent screen technology, and battery life has been good. Would highly recommend if you’re in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. Light weight, fast speed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed, and lightweight design of your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Amazingly Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product best purchase i have done in a while

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Light and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight with a great look, I hope it last long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new Microsoft Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my new Microsoft - Surface Laptop 4- 13.5" Touch-Screen- Intel Core i5 with 8GB Memory from Best Buy, and I really love it! It has a 512GB Solid State Drive and is the latest model. The color is Sandstone which I was especially drawn to. It has been very easy to navigate and I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good compact PC for day to day use with smooth and solid performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Laptop for the casual user.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop as an alternative to the Macbook Air M1. My husband has the Macbook and he says it is very similar as far as look and feel. The i5 is great as I am only using this laptop for work and personal use. No gaming, rendering, or hard editing photos/videos. Would very much recommend this to a casual user, but would definitely recommend upgrading to the i5/i7 from the AMD.

    I would recommend this to a friend