Customer Ratings & Reviews
- Model:
- 5BT-00024
- |
- SKU:
- 6455202
Customer reviews
Rating 4.7 out of 5 stars with 482 reviews
(482 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 5 out of 5 stars
best compact laptop ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really love the size and weight, ready for any jouney.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
Great Laptop for the casual user.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop as an alternative to the Macbook Air M1. My husband has the Macbook and he says it is very similar as far as look and feel. The i5 is great as I am only using this laptop for work and personal use. No gaming, rendering, or hard editing photos/videos. Would very much recommend this to a casual user, but would definitely recommend upgrading to the i5/i7 from the AMD.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for my wife for study and work. She loves it
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friendRated 4 out of 5 stars
Microsoft
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good compact PC for day to day use with smooth and solid performance.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Go with the Surface laptop 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs and solid laptop. The bezels arent as slim as most newer laptops but it still has a 13.5 inch screen and great student oriented specs. I would recommend going with the surface 4 or wait until microsoft releases a laptop with updated pixels and slimmer bezels.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great that’s what we wanted. We recommend friends to buy it.
I would recommend this to a friendRated 5 out of 5 stars
Great serviceable laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point and efficient laptop. Would buy again
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I love this laptop. Thankfully, this product is lightweight. The touch sensitivity of the screen is great. I appreciate how this laptop has two USB ports-- one tailored to newer USB cords and the other to older USB cords. The resolution and internet speed are also phenomenal.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nicole – Thanks for sharing; we hope you continue to enjoy using your new Surface Laptop 4. Cheers, Erica Surface Customer Care
- Pros mentioned:Battery life, Ease of use
Rated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life. Easy set up. Afforfable. Great soubf
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend Rated 4 out of 5 stars
Works fine as a work laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop. Decent performance. Does the minimum needed to run some intensive applications.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend- Cons mentioned:Ram
Rated 4 out of 5 stars
Good for school or office work, nice design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a nice looking laptop. It has a quality feel to it. It’s quick and responsive, and the display is vivid, but on the hardware side it’s a bit overpriced for what you get. At this price point I’d expect at least 16gb of memory. It’s not a deal breaker but if you’re looking for a nicely designed laptop for school or office work this is a good choice.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer! I mainly got this computer for my GIS courses, and it has been great for my classes. I use it for other personal things as well. I love the sleek design and the touch screen comes in handy every now and then.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 4 out of 5 stars
A workplace staple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface laptops have proven to be very dependable and user friendly. The speed and processing ability has made them a staple for our firm and is employees. We began replacing our staffs' work issued laptops with Microsoft surfaces and couldn't be happier with the results!!
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
To Her Future.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Gift for our Granddaughter as she starts her 1st. year of JC. Upon completion of her 2nd. year of JC she will transfer to the University of Southern California and according to our Granddaughter this is the Best Laptop for now.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This compute is very light and portable which is just what I was looking for. The battery life has been great so far and hopefully it can stay good over the next couple of years. Microsoft has always made great products which I always recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bryon – We're delighted that you're enjoying the battery life, and lightweight design of your new Ice Blue Surface Laptop 4. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Rated 4 out of 5 stars
Not good color
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The body shows all fingerprints! Looks greasy all the time.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
No hassle and easy to handle for anybody.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an apple person. But when I ordered this tab somehow a little bit worried about the difference. For my education, I think easier to use for classwork instructions or work. Love it.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Surface Laptop 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. The design is sleek and modern. Very light.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the sleek, and lightweight design of your new Ice Blue Surface Laptop 4. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Surface Laptop 4 i5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know Microsoft's build qaulity and how well their Surface line holds up over the years. This laptop is built strong, thin, it feels great. It has a huge trackpad, even though I dont lo Iike using them much it is very nice. I love this laptop!
I would recommend this to a friend Rated 5 out of 5 stars
Pretty great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the cheaper surface laptop go before this laptop and had some trackpad issues. I didn't know if it was a surface thing or the laptop was just a dud, but I ended up really liking Microsoft’s surface line. After much thought I decided to get its bigger sibling and I’m pretty happy that I did. Biggest difference I’ve notice so far between the laptop 4 and the laptop go is there is no fan noise. I’ve had multiple files open, multiple tabs open and downloading some things for school while being on zoom and it didn’t make a single sound. Battery life is so so, but then again I am on zoom a lot. Overall it’s a really good laptop.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend




