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Customer Ratings & Reviews

Your price for this item is $800.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 482 reviews
  • Rated 5 out of 5 stars

    Goodforwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall laptop. Love the touchscreen for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my previous Lenovo laptop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Windows machine so far. I loved the Surface 3 and this is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these computers and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one you want to own. 10 out of 10 ! I did all the research for you !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product.. The staff was very supportive and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for younger daughter’s use at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for an HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing much better than the HP it replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast shipping and good communication from start to finish. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop 4 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer good, looks good, feels good, wish it had ryzen but for now good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a great buy for my college kid best overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop 4 is delivering on all of its advertized features so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alcanteta,bothersome for people with sensory issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed it for about a week but the alcantera material that covers the inside bothered me too much. Im going to return it tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb value for money product, must recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop so far, beautiful and quick. I hope it lasts a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Bought open box, dusty but like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whatgood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device good for work and other staff battery life fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra ordinary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra ordinary laptop created by Microsoft. So much enjoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was as advertised with original packaging and all parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love the fabric under my palms. Such a great gift to myself

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the Alcantara material palm rest on your new Ice Blue Surface Laptop 4. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft