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Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue

Model:
5BT-00024
SKU:
6455202
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 320 reviews
  • Pros mentioned:
    Battery life, Weight

    Great laptop for daily tasks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great computer, the battery is reliable, and is light in weight.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Work Horse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Easy to carry, looks are great and is very fast.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, faster, reliable and very comfortable size

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great Computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I bought it for my daughter who is just starting college. This can handle all of the necessary engineering and business software with ease. It’s much better than a Mac, because colleges don’t often tailor software to IOS.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very fast and light. Works great for my college classes.

    I would recommend this to a friend

  • Good for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for the school work the kids needing to complete during COVID no issues thus far!

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Smooth Operator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Ease of use and lightweight. Very functional with easy setup.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Two thumbs up on this Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price! It has just the amount of programming and internal space for my home office.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Surface Latop 4-Not Impressed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with the Microsoft Surface Laptop 4. Looks good, sleek and the matte black is visually appealing. Dislike the lack of ports and the laptop seem to run slow and very laggy. Returned.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Good quality for the $$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. Lightweight, portable and great for traveling.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the portable and lightweight design of your new Surface Laptop 4. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed, Weight

    surface laptomp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim and light, comparable to macbook, extremely fast.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Great machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Laptop series. Great feel, long run time on battery and llightweight.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Great reliable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife. She had the original Surface book from 5 years ago. She loves this now.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for; lightweight and long battery life. Perfect!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear Surface Laptop 4’s lightweight design and all-day battery life is a perfect fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed, Weight

    Great roduct

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast. Super Light. More durable than the Surface Pro. Love it

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    the wife bought it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new computer! super fast and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Love my new Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It is compact, fast, and impressive

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very comfortable, super light and fast.

    I would recommend this to a friend

  • Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still love this laptop. I've had no issues at all and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Best Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever owned. Fast, slim and powerful, all in one.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
Page 5, Showing 81-100 of 320 reviews
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