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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 220 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 4's lightweight design, excellent performance, and long battery life. Many also praise its ease of use and the comfortable keyboard. The touchscreen functionality is another frequently cited positive aspect. However, some users express concern regarding the limited storage capacity of the 128GB SSD model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 220 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It has been amaizing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop do I work. It's faster than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Perfect size easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for college and just right for the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few weeks now and it has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a good upgrade to the surface laptop 3, better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lap too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and love the ease of use and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Works fast and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Lightweight….. I love the look and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome. It has all the power you need and is sleek as can be.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With doubt I maybe a great choice. Yes recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its light and very crisp picture. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these laptops are amazing they do everything you could ever need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, touch screen, great materials.. perfect personal laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to use. Curbside pickup was quick as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Windows 8 touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Awesome computer. Capable of many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft Surface Pro 4. It was what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop strong and fast. Lightweight and portable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but I will choose Mac next time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I will choose Mac next time. I had no major issue, so if you are a windows person, go for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase does the job for school and any software I needed to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for pickup in less than an hour!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this from Best Buy when my VAR Vendor said there were no Surface Laptops available for shipment and inventory ETA was not available. Best Buy had them ready to pick up in less than an hour. We use Surface Laptops exclusively for remote workers. We require an upgrade to Win10/11 Pro but you pay for it either way. So, NBD!

    I would recommend this to a friend