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Customer Ratings & Reviews

Your price for this item is $494.99
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Customer reviews

Rating 4.6 out of 5 stars with 220 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop 4's lightweight design, excellent performance, and long battery life. Many also praise its ease of use and the comfortable keyboard. The touchscreen functionality is another frequently cited positive aspect. However, some users express concern regarding the limited storage capacity of the 128GB SSD model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 220 reviews
  • Rated 5 out of 5 stars

    Deputy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service once product finally arrived. I picked up item at order window and service was prompt and efficient. Would highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast, easy to use laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop. The only bummer is that when you need a new powercord, it is very expensive to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is great to work with. I can take it anywhere I need and it is easy to carry. Works great for all my programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back to Windows

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Very happy with it. Have used Windows for years, but also have an Apple. I personally prefer Windows over the Apple, being an artist. It suits my needs best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a basic laptop and this works fine so far. Didn’t realize the keyboard surface had a stick on type surface. Not sure how that will hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only laptop I’ve ever had that was on par with the quality of macs highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *Surface review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Surface and set up through the Geek Squad. Windows 11 took hours to load, however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of use. If only it doesn't stain as much with constant hand motion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality, Fast processing. Like the texture on keyboard and assortment of color options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for my daughter who is an registered nurse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M's Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Surface - Just the right product & great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, touchscreen with awesome processing ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 14 years old son, he loves it and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife for her shop. She loves it and uses it daily! Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vet east to obtain for pick up at store and sales was great in guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing build quality, Love it. Excellent hardware

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality, Love it. Excellent hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped for, perfect purchase. Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    that met all my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was what I'm been looking,it is great amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The keyboard is so big and everything moves fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop awesome features very versatile definitely would recommend

    I would recommend this to a friend