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Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 11. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 12. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 13. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 14. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 15. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 16. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 17. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 18. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 19. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Unboxing - Microsoft Surface Laptop 4 video 3 minutes 55 seconds
  • Surface Laptop 4 Product Options video 0 minutes 15 seconds
  • Surface Laptop 4 - Product Demo video 3 minutes 21 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop 4 Product View video 0 minutes 10 seconds
  • Surface Laptop 4 Highlights video 0 minutes 30 seconds

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum

Model:
5PB-00027/5PB-00001
SKU:
6455189
Highly rated by customers for:
Your price for this item is $273.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its exceptional battery life, lightweight design, and comfortable keyboard. Many users appreciate its portability and long battery life, making it ideal for students and everyday use. The laptop's sleek design and user-friendly interface also receive positive feedback. However, some customers express concerns about the limited RAM (8GB).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 402 reviews

  • Computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this product. The quality is off the charts.

    I would recommend this to a friend

  • Windows outdid it again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for business and personal use. Can play games at good fps as well!!

    I would recommend this to a friend

  • love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, i am so glad iinvested in it. i originally got it for school but i also use it for personal use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to maneuver Screen is decent size Color is nice

    I would recommend this to a friend

  • Your biggest supporter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer helps me go through my day and finish my homework.

    I would recommend this to a friend

  • Good Job HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall. The performance as bad as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop and it works as I expected it to. Fast, right size and everything I expected

    I would recommend this to a friend

  • Purchase Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfectly good if you hook up with a dock and screen to use it. Otherwise you will see little hanging after an year of use.

    I would recommend this to a friend

  • Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Worth the money. Don’t hesitate and it’s sleek like macbook

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my favorite/best purchase of 2022. The associate went through plenty of options with me to try and find the right laptop within my budget and he hit it out of the park. It’s fast, graphics are great, and it does everything I need it to do for work. Id recommend it to anyone looking.

    I would recommend this to a friend

  • Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates great, love the facial recognition feature to unlock.

    I would recommend this to a friend

  • Great Choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this from a year now, just works great, and amazing touch experience

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great. No problems, no drama. The chance to link my android with it, is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked very much Light and thin and easy for me to carry

    I would recommend this to a friend

  • Ms

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my mom!! The storage is amazing and the computer as a whole is EVERYTHING!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Switched from a mac to the surface and it's so lightweight, aesthetically pleasing, and love the customization.

    I would recommend this to a friend

  • Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. I was use to using chrome but now I use edge and love it!!

    I would recommend this to a friend

  • Remmy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for me son birthday he love it so much and very reliable product

    I would recommend this to a friend

  • Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good quality and works great, very satisfied with my purchase.

    I would recommend this to a friend

  • Nice touchscreen laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, still working well almost a year and a half later!

    I would recommend this to a friend
Page 12, Showing 221-240 of 402 reviews
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