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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its exceptional battery life, lightweight design, and comfortable keyboard. Many users appreciate its portability and long battery life, making it ideal for students and everyday use. The laptop's sleek design and user-friendly interface also receive positive feedback. However, some customers express concerns about the limited RAM (8GB).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 402 reviews
  • Rated 4 out of 5 stars

    Surface laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop, just a tad slow for photo editing, but overall average computer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 1st...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have to say. for my first ever laptop I am beyond amazed. i dont have much to compare it too but I love the look of it the feel of it. How easy it is to use and learn how to use at a very reasonable price for what youre getting. Top of the line computer for sure..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the computer but wouldn’t buy open box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but it was an open box and the battery doesn’t last long. Just recently had to have the keyboard fixed. I’d buy another surface laptop but not an open box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. good battery life to support daily jobs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. Very sleek and stylish and great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is good as expected.It looks very professional and presentable!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    GREAT but maybe not the best choice for me?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but here’s my thing. It’s so hard to find a good case for it. The material ends up lifting and bending which honestly compromised the overall appeal. It’s also my fault for not knowing that i can’t upgrade the RAM

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the Surface lap tops is excellent and i got this one on sale at a great price. It replaces my 10 year old Surface Pro 2 which still works but can't handle flight simulator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, this is the 2nd one we bought for teenage kids.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college bound kid. It had everything we needed to get her rolling. She said that it is amazing and would highly recommend it to anyone who might need a upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Better than before but still short of being great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard, touchpad, and display are amazing; I would say it rivals Apple. But the lack of Thunderbolt is unacceptable in 2021. And the suede over the keyboard was just hard to get past; became sticky after use (sweat) and really just not maintainable (especially if kids used it). I wish the all metal options were more readily available since this version clearly improved on the previous model. It’s simply too expensive to ignore the shortfalls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and shape! First time purchasing a laptop and very happy with this. No back-lit light so a bit rough to work in the dark. But not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a little over a month ago and have no complaints. Excellent quality and fantastic performance for the price I got it at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and provides all I need in a computer. Easy to transport and carry with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intro pc.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. First pc after decade of Mac and it functions great, easy to set up. I don’t use the touch screen but it is cool to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Surface Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after I returned my Mac Book and I really enjoy this computer. The battery life is really good and it lasts for a while. It also charges really fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop good option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an Apple person, but when my Apple refused to turn on one day decided to switch it up. This has been a great laptop. Does everything I need and was a good price. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college, I can use so many programs and not worry about it overloading it too much. I love the battery life and its overall a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my surface laptop. It is easy to use and I like that it is convenient for traveling.

    I would recommend this to a friend