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Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 11. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 12. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 13. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 14. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 15. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 16. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 17. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 18. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 19. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Unboxing - Microsoft Surface Laptop 4 video 3 minutes 55 seconds
  • Surface Laptop 4 Product Options video 0 minutes 15 seconds
  • Surface Laptop 4 - Product Demo video 3 minutes 21 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop 4 Product View video 0 minutes 10 seconds
  • Surface Laptop 4 Highlights video 0 minutes 30 seconds

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum

Model:
5PB-00027/5PB-00001
SKU:
6455189
Highly rated by customers for:
Your price for this item is $273.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its exceptional battery life, lightweight design, and comfortable keyboard. Many users appreciate its portability and long battery life, making it ideal for students and everyday use. The laptop's sleek design and user-friendly interface also receive positive feedback. However, some customers express concerns about the limited RAM (8GB).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 402 reviews

  • MJ's Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person gave us exactly what we needed for our computer needs. Works great and love the overall quality.

    I would recommend this to a friend

  • Pricey, but worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this computer! It is a little on the heavier side but the response time is great!

    I would recommend this to a friend

  • nice experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth process, good product. i appreciated the quick service and the recommendations based on my needs

    I would recommend this to a friend

  • Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nice 10/10 I would buy another one just because my daughter loves it

    I would recommend this to a friend

  • Surface Laptop 4 - 13.5 Touch-Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my laptop, it is a little touchy or I am a little rusty. Best Buy was the best when ordering my new Microsoft Surface Laptop. I recommend it!

    I would recommend this to a friend

  • A great laptop for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for college and high school students who use microsoft office applications.

    I would recommend this to a friend

  • Surface is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would order this again. I preferer Microsoft products

    I would recommend this to a friend

  • Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for school. This computer has all the bells and whistles I expected and more.

    I would recommend this to a friend

  • Carol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my expectations. Did not want a new computer but glad I purchased this w.

    I would recommend this to a friend

  • Can't beat the Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a crazy good value! 3rd one I've had and they've all been excellent

    I would recommend this to a friend

  • Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works just as expected -- Operates as it should and is very nice and sleek

    I would recommend this to a friend

  • Love It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It is very useful for me... Hallelu YAH and Amen!

    I would recommend this to a friend

  • computer use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to use...learning more about this machine daily

    I would recommend this to a friend

  • Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product!!! I enjoy it for school and great colors and awesome keyboard.

    I would recommend this to a friend

  • new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this great product has been a bi help to me. I am so glad that I made this decision.

    I would recommend this to a friend

  • Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! One of the best I’ve owned in my history of laptops.

    I would recommend this to a friend

  • Great for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Never thought he would give up the Mac.

    I would recommend this to a friend

  • Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was expecting. Outstanding customer service adjusting the price after my purchase.

    I would recommend this to a friend

  • Functions as Advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well. Unfortunately, I had to return the first one because it was defective. The 2nd one works as advertised.

    I would recommend this to a friend

  • Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it! The overall feel, look, and function!

    I would recommend this to a friend
Page 18, Showing 341-360 of 402 reviews
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