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Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 11. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 12. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 13. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 14. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 15. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 16. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 17. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 18. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Alt View 19. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum.
  • Unboxing - Microsoft Surface Laptop 4 video 3 minutes 55 seconds
  • Surface Laptop 4 Product Options video 0 minutes 15 seconds
  • Surface Laptop 4 - Product Demo video 3 minutes 21 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop 4 Product View video 0 minutes 10 seconds
  • Surface Laptop 4 Highlights video 0 minutes 30 seconds

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum

Model:
5PB-00027/5PB-00001
SKU:
6455189
Highly rated by customers for:
Your price for this item is $273.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its exceptional battery life, lightweight design, and comfortable keyboard. Many users appreciate its portability and long battery life, making it ideal for students and everyday use. The laptop's sleek design and user-friendly interface also receive positive feedback. However, some customers express concerns about the limited RAM (8GB).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 402 reviews

  • highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop with interactive display and stylus!!

    I would recommend this to a friend

  • Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you laptop. Very useful and easy to set up.

    I would recommend this to a friend

  • Terrific Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Its features and style is great.

    I would recommend this to a friend

  • Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I am enjoying very much there arre so many great features to be utilized

    I would recommend this to a friend

  • Surface Laptom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is some problem with the screen turning red periodically, checking into that

    I would recommend this to a friend

  • Student friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for my daughter going to jr college

    I would recommend this to a friend

  • Surface laptop works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves his surface laptop. Absolutely no complaints.

    I would recommend this to a friend

  • I would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, no complaints so far. Would recommend it to others.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    No memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was lightweight, small with a nice look. . . it ABSOLUTELY NO memory.

    No, I would not recommend this to a friend

  • Acceptable for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning this Windows application; new to me. Overall, I am pleased with my purchase.

    I would recommend this to a friend

  • Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i’ve ever had. Smooth and fast operation.

    I would recommend this to a friend

  • Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, especially the texture on keyboard surface

    I would recommend this to a friend

  • Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface and I love it! Setup was a breeze :)

    I would recommend this to a friend

  • TOP NOTCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURFACE LAPTOP 3 AND 4 CANT BE BEAT IN THE WINDOWS WORLD

    I would recommend this to a friend

  • Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display and responsiveness. We’ll definitely buy this again if I needed to.

    I would recommend this to a friend

  • 2 new computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by Microsoft and great IT folks setting it up.

    I would recommend this to a friend

  • Great for school

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son using for school and to play game. Luv's it!!

    I would recommend this to a friend

  • Big hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my boyfriend- he absolutely loved it!

    I would recommend this to a friend

  • Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty smoothly for when I need to do some quick research on something

    I would recommend this to a friend

  • Wouldn’t charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 weeks, this laptop stopped charging. The folks at Best Buy were great, however I needed a whole new computer!! What a disappointment!

    No, I would not recommend this to a friend
Page 19, Showing 361-380 of 402 reviews
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