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Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue

Model:
5BT-00024
SKU:
6455202
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 320 reviews

  • Small business approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for my personal business needs

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Goodforwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall laptop. Love the touchscreen for work.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Best Surface yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Windows machine so far. I loved the Surface 3 and this is even better.

    I would recommend this to a friend

  • Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my previous Lenovo laptop computer

    I would recommend this to a friend

  • Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these computers and they are amazing!

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Surface laptop 4 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer good, looks good, feels good, wish it had ryzen but for now good

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a great buy for my college kid best overall experience.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Suggestion for Customer Service Promotions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, but hate that I have to pay to have everything transferred over, should come as part of the deal?=!

    I would recommend this to a friend

  • Replacement for an HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing much better than the HP it replace

    I would recommend this to a friend

  • Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop 4 is delivering on all of its advertized features so far.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb value for money product, must recommend this item

    I would recommend this to a friend

  • Good bargain buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Bought open box, dusty but like new

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • whatgood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device good for work and other staff battery life fair

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Microsoft Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well enough and as expected. The case is the issue as it’s extremely slippery. When trying to remove it from my computer bag it slips out of my hand. I’ve had it slip out of my hand several times. Had I realized this prior to purchasing it I would have looked at a different model and possibly brand. Also battery life isn’t near as long as stated. Can not recommend.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    No, I would not recommend this to a friend

  • Best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love the fabric under my palms. Such a great gift to myself

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the Alcantara material palm rest on your new Ice Blue Surface Laptop 4. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was as advertised with original packaging and all parts.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase for my son starting college. Very manageable.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – A brand new Surface Laptop 4 sounds like a great gift for a college student. We hope it serves your son well. Best, Erica Surface Customer Care Microsoft

  • Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for college and it’s been running smooth so far.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Microsoft Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues to complain about. Great Buy!

    I would recommend this to a friend

  • Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the price was a little lower and the display is less glossy. I say wait for next gen if you can wait

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

    No, I would not recommend this to a friend
Page 14, Showing 261-280 of 320 reviews
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