Customer Ratings & Reviews
- Model:
- 5BT-00024
- SKU:
- 6455202
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.
This summary was generated by AI based on customer reviews.
Nice new laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my laptop about a year ago and I enjoy the touch screen aspect. The keyboard is also nice and easy to use.
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far! This Surface plus Microsoft 365 is improving my technology life exponentially.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cherie – It's great to hear that Surface Laptop 4 is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking about buying an Apple but this was the better choice.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, only thing that bothered me is the packaging it came in when it was delivered, the box got pretty beat up but thankfully the laptop was perfect.
I would recommend this to a friend- Pros mentioned:Battery life, Keyboard quality, Processor speed
Great performance in a small package!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The latest Microsoft Surface PC is a stylish, solidly built computing solution in a very compact form factor. This thing is ultra thin and light but still offers excellent features. I was somewhat concerned about whether the Surface would be underpowered (mine has the i5 processor and 8GB of RAM) but I soon realized that it was running neck-and-neck with my older i7 laptop that was my daily driver. And the battery life was three times longer! The screen is bright and the colors are good, the keyboard and trackpad provide solid tactile feedback and have a quality feel. I do wish that the lettering on the keys was black rather than white. The increased contrast would be welcome especially in low-light situations. Although the Surface offers both a USB-A style and a USB-C style port (and a headphone jack, yay!) the performance seemed sluggish with external thumb drives. I believe there is an expansion module available that runs off the proprietary Surface charger/expansion port that may provide better performance. Speaking of that proprietary port - be aware that you will have to pack Microsoft's charger when you take the Surface with you so the vision of slipping your PC into a bag or briefcase without taking up any additional room is only realizable if you don't need to charge during the day. I've gotten used packing a single USB-C style charger to keep multiple electronics juiced up but that won't work for the Surface. All in all this product is a pleasure to use and attractive to look at. I recommend that you put this one high on your list if you're looking for a slim-and-light computing solution.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We appreciate you taking the time to tell us your thoughts. We're glad that you're a fan of its sleek design, and PixelSense display. We hope you continue to enjoy using your new Surface Laptop 4! Best, Erica Surface Customer Care
Microsoft surface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughter who is going off to college. Has enough storage to keep all of her photos and documents. She likes the touch screen too.
I would recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love! The color and performance are fantastic.
I would recommend this to a friendNice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its from microsoft, has windows 11, good display works with the surface dock.
I would recommend this to a friendMicrosoft Surface Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent service. Highly recommend.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Got it for my boyfriend to upgrade his old MacBook. Much better!
I would recommend this to a friendI love this laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 Dell's prior to this purchase and decided to take a chance with a Surface---no regrets.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was for my daughter, she us getting ready to go back to college, she loves it!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We’re happy to hear that your daughters Sandstone Surface Laptop 4 has been a great fit for her college needs. We hope it continues to serves her well. Best, Erica Surface Customer Care
Perfect for my life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Just what I needed for my every day life. Would recommend to anyone.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Laptop 4 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Great laptop.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Small size. Fast. Easy to use. Don't like Windows 10 new S Mode.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dan – We're glad that you're a fan of Surface Laptop 4's size and speed. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team
Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for someone attending college/graduate programs!! I recommend it 100%
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Milo – It's great to hear that Surface Laptop 4 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
Solid Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth, sleek, ready to use, I am very pleased with this purchase.
I would recommend this to a friendLove!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love!! The best purchase ever! Im soooo happy with it
I would recommend this to a friendSurface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far an excellent computer for the money spent!!
I would recommend this to a friendSmall business approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well for my personal business needs
I would recommend this to a friendEpicone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfection is hardly a good enough word to use for how happy I am !!!!
I would recommend this to a friend