Customer Ratings & Reviews
- Model:
- 5BT-00024
- SKU:
- 6455202
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Surface Laptop 4's lightweight design and ease of use very positively, frequently praising its comfortable keyboard and acceptable battery life. The sleek design and size are also commonly cited as strengths. However, some customers express concerns about the limited port selection and the price point for the offered specifications, particularly the RAM capacity.
This summary was generated by AI based on customer reviews.
Microsoft surface laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop every. Highly recommended for personal and work use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Laptop 4 is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Suggestion for Customer Service Promotions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop, but hate that I have to pay to have everything transferred over, should come as part of the deal?=!
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase for my son starting college. Very manageable.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – A brand new Surface Laptop 4 sounds like a great gift for a college student. We hope it serves your son well. Best, Erica Surface Customer Care
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for college and it’s been running smooth so far.
I would recommend this to a friendMicrosoft Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. No issues to complain about. Great Buy!
I would recommend this to a friendNice little laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love that there’s a keyboard AND a touch screen.
I would recommend this to a friendSurface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected, great graphics and sound. Easy to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you're enjoying your new Surface Laptop 4's Intel Iris Xe Graphics and Omnisonic Speakers with Dolby Atmos. We hope it continues to serve you well. Best, Erica Surface Customer Care
First laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for college use. Great customer service when buying.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Love the touchscreen featured. Just awesome.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendMicrosoft Laptop 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions well enough and as expected. The case is the issue as it’s extremely slippery. When trying to remove it from my computer bag it slips out of my hand. I’ve had it slip out of my hand several times. Had I realized this prior to purchasing it I would have looked at a different model and possibly brand. Also battery life isn’t near as long as stated. Can not recommend.
No, I would not recommend this to a friendSr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop I recommend to anyone who wants to buy
I would recommend this to a friendMicrosoft Surface Lop top4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My niece so happy using her new Microsoft surface laptop.
I would recommend this to a friendMy Surface is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome laptop. Love the screen resolution.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for work and school. Good quality as well
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nicole – Thanks for giving Surface a try, welcome to the family! It's great to hear that Surface Laptop 4 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Good but not perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the price was a little lower and the display is less glossy. I say wait for next gen if you can wait
No, I would not recommend this to a friendGreat device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Really like the surface line of products
I would recommend this to a friend5-Star Appearance with 1-Star Durability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Surface Laptop I have bought for my college-age daughter within four years. I'm a Lenovo ThinkPad fan but she wanted to go with a Surface. She really likes the stylish appearance but the Surface series is clearly not durable. The first Surface Laptop 3 we purchased lasted her for the first three years of college. The backlight went out on the monitor and this occurred just after the extended warranty had expired. The second surface Laptop 3 got her through the last year of college before it began not recharging. We took it to the Geek Squad and they sent it to Microsoft for repairs/replacement and then we never got it back. This second Surface Laptop disappeared somewhere within the Geek Squad/UPS/Microsoft logistics network. Best Buy would only issue us a merchandise credit for the lost laptop (and that's another story) so we used the credit for a new Surface Laptop 4. Hopefully the third time will be the charm - last chance Best Buy! And, our daughter will be buying her next computer!
No, I would not recommend this to a friendSurface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love it……………………. ……………………………………………………………..
I would recommend this to a friendLaptop Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop is phenomenal. It’s fast and it’s reliable. I have no complaints with this purchase.
I would recommend this to a friend