Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara).
  • Alt View 11. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara).
  • Alt View 12. Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara).
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop 5 Video video 0 minutes 30 seconds

Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara)

Model:
R1S-00001
SKU:
6517666
Highly rated by customers for:
$1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 600 reviews
  • Pros mentioned:
    Weight

    Expected a better laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this laptop. It seemed a bit slower than the Surface Pro 8 that I had owned. I did not like the light color on the keyboard as it was difficult to see at times. The size and weight were the only things I found I liked about this laptop.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    No, I would not recommend this to a friend

  • Julz New Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for my wife! She loves it very much and is very happy!

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Princess

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will buy again. It works good and my friend likes it

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love my new purchase, putting it to work right away.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop for its reliability and its multitasking capabilities

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)

    I would recommend this to a friend

  • Great purchase for Schooling/ Students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Medical School!!! Purchased this for school. Works excellent.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)

    I would recommend this to a friend

  • Perfect for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Display is amazing great graphics. Perfect school laptop

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quality the batter could be a bit better but over all great computer.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)

    I would recommend this to a friend

  • Yay!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything... Disliked nothing... Im exited to have this

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great and I would buy again and again

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Microsoft surface pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop for work and meetings, but the battery life isn’t the best. You always have to have the charger near by.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • A must buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, MS never disappoints when I look to upgrade my wifes computer.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I’ve ever owned or used honestly! Really good fit my classes

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Great laptop with a reasonable price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop it's Great with swift acceptability

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • College bound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is doing exactly what I purchased it for

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)

    I would recommend this to a friend

  • Getting used to it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung laptop for 7 years that I absolutely loved. Very sad I had to get another laptop. This one works great, still getting used to it.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Functional and it’s pink!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for college and so far I like it more than the MacBook I had before !

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sandstone (Metal)

    I would recommend this to a friend

  • Mac quality build but in a PC

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Microsoft's surface laptop have that MacBook feel and quality but in PC form.

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)

    I would recommend this to a friend

  • But it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for the coverage. I would recommend much better than an apple product

    This review is from Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sage (Metal)

    I would recommend this to a friend

  • Fantastic laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and it’s great to use for work and school!

    I would recommend this to a friend
Page 23, Showing 441-460 of 600 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.