Customer Ratings & Reviews

I had an old Surface provided by my employer, but I've never had an actual laptop of my own. Finally, I decided an author needs her own laptop and chose a Surface. Transferring my files from my desktop with Edge to the Surface was quick and easy. So far, "I'm lovin' it!"

Ive owned one for years my wide had a mac … I kept telling her that this laptop os better. I bought her obe for Christmas and the other day she agreed with me and said best laptop ever

Exceeded my expectations, beyond happy with all that it offers plus it’s Beautiful ! 10/10

Hi I bought this laptop 11/6/2023 from queens mall bestby when I bought this laptop thay charg me $1300 dollars but now this is $899 dollars please please give me revalue my purchase item thanks

Does everything my HS aged son needs (i.e., he would be the first to complain if there were any shortcomings). I was surprised he didn’t go with Apple but apparently there are certain games that work better on Windows.

Great laptop, I purchased it on sale as a gift and I’m extremely happy I did. I haven’t heard a single bad thing about this, nor experienced one.

Works just like my daghter wanted it,thanks for making it easy for us to purchase this item.Thanks for progressive lending for such a great service

Great product! Ended up switching it for a MacBook Air since I have mainly Apple products, but it was a great selection and it was a good contender as a premium laptop.

The first thing I notices while unboxing the Microsoft - Surface Laptop 5 is the feel of the case. No cheap plastic covering this laptop, it's a solid aluminum case which felt a little heavy but very sturdy. The laptop when closed is les then a 1/2 inch which makes it very portable. Put it in a backpack and carry from school to work and back home easily. Unboxing and setup is very simple. Mine had over 50% battery life at setup so I proceeded to set up my laptop. I have a Microsoft account so I just had to sign in, connect to my WIFI and I was ready to use it. Never having used a surface product before I noticed that there were not many ports. On the left side there is a USB 3.1 port, a Thunderbolt port ( which can be used to connect to a monitor, charge the laptop or data transferring), and a 3.5mm headphone jack. The surprise for me came on the other side. There is a Surface Connect port. It's a long thin port that the included charger fits into. But I have come to find out that this port can open a world of opportunities for external hook ups. If you buy a separate Surface docking station you can basically turn your Microsoft - Surface Laptop 5 into a desktop. you can hook up monitors, keyboards and a mouse. That comes at an extra cost though. The performance of the Microsoft - Surface Laptop 5 is pretty amazing. Startup takes just a couple seconds and the screen is unlocked by password, fingerprint or facial recognition. The Intel Core i5 processor is very fast for light gaming and web browsing. Switching between tabs and and open apps is lightning quick. The touch screen is a plus while using for work and school and switching between windows. The picture on the 13.5" is very vibrant and colors come out bright and clean. A sensor in the Microsoft - Surface Laptop 5 will adjust the brightness and colors on the screen depending on the ambient lighting. If using this laptop for work you will be happy to know it has a built in web cam and 2 microphones as well as built in speakers. If you're looking for premium sound and web cam you should probably hook up external ones but for everyday sound and video the built in speakers, web cam and mic's work well. The battery life boasts an 18 life unplugged. I have never gone that long but did watch a couple football games, some streaming while going back and forth browsing the web and still had about 50% battery life so I am sure if not putting it under a full load you can come close to that 18 hours. I also personally don't do any video editing or play graphically intensive games so I couldn't really push the Microsoft - Surface Laptop 5's processor to its limits, but for everyday web browsing, Microsoft Office apps, and watching videos this Microsoft - Surface Laptop 5 was perfect for me.

I love everything about this computer. You won't be disappointed. I find myself working longer because of the quality of this product.

Convenient and nice design, however the battery performance is expected to be improved. A bit pricey, you may consider cheaper options if stylish design is not important.

The keyboard is perfect for me for writing which is the reason I got a laptop. It keeps up with no lag when I type.

Got it on a clearance sales so with the price be I paid was worth it. I’ve always like the surface line of product. Works great for my daughters school work.

Excellent laptop. I was able to get it on sale and glad that I did. Easy setup and immediate use. I like the aluminum chassis

This product was amazing. I love how smooth and responsive it is. Definitely worth the money, and the best laptop I have purchased. I love the sage green color, and the beautiful display.

Great laptop for general use and school work. Gets plenty of updates. My main gripe is windows os, but the machine as a whole is great.

Purchased last Spring for my son’s high school graduation. He’s been using at college for nearly a year and has not let him down yet.

I chose this one because I had already bought one a while ago for my daughter when she was in college now her daughter which is my granddaughter is in college now and I got it for her and she loves it

I am thoroughly enjoying my computer. I am grateful that I was able to quickly download my files from the cloud.

It’s the best and easiest to use windows laptop. It does everything really good, if you want piece of mind, no bloatware, driver updates, firmware updates, bios updates coming from windows updates get this.