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Customer Ratings & Reviews

Your price for this item is $870.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 594 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 594 reviews
  • Rated 5 out of 5 stars

    One of a Kind Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Computer. I am using it for school and it does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great and I would buy again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Display is amazing great graphics. Perfect school laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop for its reliability and its multitasking capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop it's Great with swift acceptability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for Schooling/ Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Medical School!!! Purchased this for school. Works excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop for work and meetings, but the battery life isn’t the best. You always have to have the charger near by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I get to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good lap top but my son was supposed to show me how to use it because he got it for his car we were just talking about it and I told him he will show me tomorrow

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Expected a better laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this laptop. It seemed a bit slower than the Surface Pro 8 that I had owned. I did not like the light color on the keyboard as it was difficult to see at times. The size and weight were the only things I found I liked about this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, MS never disappoints when I look to upgrade my wifes computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I’ve ever owned or used honestly! Really good fit my classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, works great the clarity is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and it’s great to use for work and school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr John B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting used to it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung laptop for 7 years that I absolutely loved. Very sad I had to get another laptop. This one works great, still getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for grad school! And the pink is subtle and gorgeous. #obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, would recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for the coverage. I would recommend much better than an apple product

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good not bad it’s a ok product but on this price we might get better option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and it’s pink!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for college and so far I like it more than the MacBook I had before !

    I would recommend this to a friend