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Customer Ratings & Reviews

Your price for this item is $870.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 594 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 594 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly nice product and recommend product✔️it is worth got money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, it feels solid and keyboard feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! Would recommend to everyone I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac quality build but in a PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Microsoft's surface laptop have that MacBook feel and quality but in PC form.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far plug and play, plug in to charge, add apps and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I wouldn’t choose any other brand to help me with school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, highly recommend this laptop to anyo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, highly recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop to replace our old MacBook and this Microsoft Surface does not dissappint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freshman buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad bought me this for my freshman year of college and I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr D Green

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a gift and my wife loves it! Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have gotten my new laptop it’s everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perphect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much it agood recomandation laptop for educational perpuse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. So easy to use and lots of nice features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for college. Really good computer. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great product. Obviously, most Laptops today are designed similarly and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop currently paired with a Microsoft Surface Docking Station

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best loptop experience i have ever had with microsoft laptop 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. The service was also really good at Best Buy store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy excellent products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I always purchase my tech from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta laptop for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, works well but not for intensive work loada.

    I would recommend this to a friend